How long does a BA claim take? – 4 weeks it’s taken so far – what should I do?
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How long should I wait before I take it to the CEDR? I have been waiting for an update for 4 weeks, how long does this take before I take action else where.
Thanks
You can’t take your claim to CEDR until the earlier of a final decision or the elapse of eight weeks. You can go to MCOL earlier, but should press BA again for a response before doing this as well as being confident in the solidity of your claim and have the confidence that you can structure and pursue such claim.
Unfortunately, four weeks isn’t very long for many BA claims.
I waited nine months for one of mine. Did get it though, so might be worth just holding out if you’re confident they’ve received the paperwork.
ok thanks to both of you 🙂 – just a long game
You can chase an update via Twitter with your case number, AFAIK if you add an email asking for an update, it may delay the process… even more…
My average seems to be around 4 weeks for clear-cut EU261 claims, 8-12 weeks for anything else.
I had two simple EU261 claims this year. First one took 1 week, second one took 8 weeks.
I have a third one pending now for 2 weeks. Not expecting a reply anytime soon, but will take it to CEDR if they haven’t got back to me after 8 weeks.
I had two simple EU261 claims this year. First one took 1 week, second one took 8 weeks.
I have a third one pending now for 2 weeks. Not expecting a reply anytime soon, but will take it to CEDR if they haven’t got back to me after 8 weeks.
I wouldn’t rush to CEDR if they haven’t responded – chase them a few times first. It’s much better, if BA refuses your claim, to know the basis for refusal in writing your CEDR submission. Also, if BA’s response is palpably ridiculous and you write back and tell them why, they may just pay which will be quicker and easier than CEDR.
Do they refund expenses separately to 261 compensation?
Do they refund expenses separately to 261 compensation?
If you add expenses to the claim on their form it’s at the same time usually, and they should confirm this via email
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