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How long does it take for BA to pay the compensation owed?

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  • alexanderproton

    Hi all,

    Due to a flight cancellation last minute in April (London to Athens), I applied and was granted compensation of 400 EUR per passenger by BA. It has been more than two months now and I have not received it. How long does it typically take to get it? Thanks!

    PeteM

    That sounds like a long time! They confirmed some duty of care money being owed to me on 15/Jun and it was in my account on 22/Jun. Would probably chase through your complaint file.

    • This reply was modified 52 years, 8 months ago by .
    gustavo

    Same timeline as @PeteM for both of my claims one from March and one from May. Once confirmed it took around a week to reach my bank account.

    tazzy

    I applied mid March. Still waiting ….

    alexanderproton

    Thanks all.

    meta

    They are bound by UK261 to send the money within 7 days. You can charge interest on it now and I would request this from BA.

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