HSBC Global Money Account

[gt94sss2]

Zana wrote:

Has anyone had success moving non-GBP in an existing HSBC account into the UK Global Money Account?

I tried to move some AUD from my HSBC AU account into the UK Global Money account via “Global Transfers” and the only option is to get it converted to GBP first?

That is not possible yet but will be. From their FAQ:

In future you’ll be able to receive foreign currency into your account.

[Scottpat78]

I found a couple of Allpoint ATMs in the US where I was. Although HSBC surcharge free, they both were going to charge me $6.95 for withdrawing cash. I declined since I didn’t actually need any.

I did use the Global card in a supermarket just to test it, and it worked without issue.

Potentially has its issues for weekend spend or cash (when Curve would charge) but apart from that, not too valuable at this stage for me.

[Scottpat78]

Just withdrew some AUD$ in Sydney from an HSBC branch ATM.

I was charged AUD$5 for the transaction, which I didn’t think would happen at an HSBC ATM. It is advertised as fee free.

I needed the cash for the casino so went ahead and withdrew the money once prompted.

[Luca M]

Scottpat78 wrote:

Just withdrew some AUD$ in Sydney from an HSBC branch ATM.

I was charged AUD$5 for the transaction, which I didn’t think would happen at an HSBC ATM. It is advertised as fee free.

I needed the cash for the casino so went ahead and withdrew the money once prompted.

If it is advertised (where?) you are well positioned to ask HSBC UK to refund the fee.

I have had similar issue with some Santander ATM in Spain (not all) with my Santander Select Debit Card (should be Forex free and atm free when used at Santander ATM worldwide). It turned up to be a problem related to a recent Santander acquisition, where although they rebranded the branches /ATM’s, the actual systems were still running separately so it was not immediately recognised as a Santander’s ATM. a quick call to CS and the fee was refunded.

[Scottpat78]

From the FAQs:
I’ll try to chat to them this week to get clarification. Doesn’t seem it’s clear cut, May be my interpretation / assumption re using an HSBC ATM…

We won’t charge you for making payments or using your HSBC Global Money Account debit card to buy things or withdraw cash. However, some banks may charge to receive a payment.

[Chrisasaurus]

So, while it seems that you can easily and fairly cheaply transfer to a lot of locations – I’m seeing transfer times of 72 hours if I go to transfer to a Spanish account.

With Revolut it appears that the transfer is instant and certainly a test transaction was received within a couple of minutes.

Any experience in whether it’s truly that slow using the global money account?

[John]

Scottpat78 wrote:

From the FAQs:
I’ll try to chat to them this week to get clarification. Doesn’t seem it’s clear cut, May be my interpretation / assumption re using an HSBC ATM…

We won’t charge you for making payments or using your HSBC Global Money Account debit card to buy things or withdraw cash. However, some banks may charge to receive a payment.

Any response from HSBC? I think those ATMs are set up to charge all foreign cards $5

[sm]

Good morning. Was thinking of opening a global money Uk account. Can my relative living abroad transfer funds / pay in cash into my account? Or is it only money from your own account able to fund it? Thanks so much in advance.

[FearlessTraveller]

sm wrote:

Good morning. Was thinking of opening a global money Uk account. Can my relative living abroad transfer funds / pay in cash into my account? Or is it only money from your own account able to fund it? Thanks so much in advance.

For now, that feature isn’t available. You can only send money abroad. They said that in the future, they will enable the ability to recieve money onto the Global Money avcount