I think this airline’s website is broken :-(
1st October 2023 at 10:03Skywalker 534 posts
I was just making enquiries about flight prices on a particular airline. I was playing around with seat selection, added my partner airline number.
I couldn’t find the window I was working from, so I opened up another one.
I haven’t pressed confirm and I haven’t paid a single penny or pound to anyone, and now the app and website are both saying:
“Welcome (Name) Your next trip is ABC-XYZ” – it’s given me a booking reference, and giving me a countdown to check in and asking me to select seats.
What the —-??!
Has anyone ever had this before?
Please let me know if this will simply just fall off my profile as they see payment has not been made, or if I now have to call the airline to fix?
I really, really, genuinely was just looking and have zero intention of defrauding an airline!
TIA!1st October 2023 at 10:10Travel Strong 212 posts
State the airline and you’ll get a more useful response. Wizz air have been known to give booking references before payment (if you are logged in) to email you trying to get you to complete your booking.1st October 2023 at 10:31Skywalker 534 posts
Thanks, it’s KL
Just wondering if anyone has a contact email address for them?1st October 2023 at 10:39dundj 64 posts
The booking is sat in a state of purgatory as no payment was made, it will release in 24 hours after the “initial booking” went through to the stage you were at. If you want to make the booking call KL.1st October 2023 at 11:10Skywalker 534 posts
@dundj, thanks, that is very good to know.
I have genuinely never seen this before.
I will give it the 24hrs, and update this thread.
Thanks again1st October 2023 at 11:15dundj 64 posts
I do it on the odd occasion, so don’t worry about it.1st October 2023 at 11:21SamG 1,512 posts
Quite a few airlines websites work in this sequence, Turkish Airlines awards and Singapore Airlines for sure that I know of. Nothing to worry about it’ll drop off in a day or so
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