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Hello,
IB has a IB holidays feature similar to BA. It is so similar that when you try to book flight+hotel or car it says “offered by BAH” (I wonder how many people know what BAH means!)
However, I found prices are different. An IB holiday (Madrid to somewhere and hotel) can be cheaper to what BAH are offering if you search for the same route.
What I have not been able to do is figure out how to do a custom itinerary (flight plus hotel or car a few days not all days). Has anyone got a link to do that or one needs to call? Thanks!
Looking at their website, it appears that their “customisation” doesn’t stretch beyond choosing a different hotel or adding a car – this from their Q&A at the bottom of this page https://www.iberia.com/gb/holidays/ :
“Can I customise my holiday package?
Of course! We’ve got all the tools you need to create your ideal travel package. Make as many combinations as you like: filter by price, stars or services such as pool and spa. Decide whether you want room only or if you prefer to add some of the meals at your hotel or even travel all-inclusive. Remember, it’s your holiday and you decide how to enjoy it.”
The number they provide only seems to be applicable if you want to make changes:
“Iberia Holidays Customer Service centre
Need help with your Flight + Hotel or Flight + Car arrangements?If you want to make changes (<< IB’s emphasis) or have any questions about your booking, call us on the number provided between 9:00 and 17:30 (CET), Monday to Friday. Remember, you can’t make bookings by telephone.
If you want to cancel your booking or check your cancellation fees, go to Manage your booking.+44 020 3788 0698″
Interestingly, when you make your selections for a regular IB Holiday, top left corner under the logo, it says “Web Operated by BAH”
So maybe BAH hasn’t provided IB with the tip-top functionality?
No matter how many times i tried, there is no way you can play around with a potential booking. You can’t even reduce the amount of days of a hotel booking along with your ticket. Unfortunately their website lacks the features of the BAH one.
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