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Forums Hotel loyalty schemes IHG One Rewards IHG points and cash refunds – refunded as points?

  • pbcold 351 posts

    Apologies for elementary question but I could not see this covered in the forum threads. I want to make an IHG booking in FLL in July but am trying to build up my points for a pricey redemption next year. My problem is that I am also waiting for an operation date that will mean 4-5 weeks out of action.

    Am I right in thinking that if I use points + cash and need to cancel I will be refunded but entirely in points? Many thanks.

    John 1,041 posts

    Yes, effectively points&cash involves buying the points at the offered price and then making a normal redemption, so you get points back. Check the redemption is actually cancellable before confirming, as on rare occasions they are not or the last date/time to cancel is not what you expect.

    pbcold 351 posts

    That is perfect John – huge thanks.

    davefl 1,415 posts

    Do a dummy booking and take it to the payment screen. IHG make it really obvious when you do that the refund is in points.

    Be careful though as P+C rates are not all equal. Do the maths for all the options you are offered.

    BA Flyer IHG Stayer 2,241 posts

    Don’t do this too often or use it to buy too large a number of points.

    IHG do monitor this book+buy+cancel method for building up balances and have taken exception to it in the past.

    And as @davefl says above it’s not always the best rate for buying large number of points.

    NorthernLass 8,204 posts

    As above, it’s not a fixed rate so compare properties before booking. Price per point tends to vary from 0.4 to over 1p so it pays to carry out some research!

    pbcold 351 posts

    These are all extremely helpful, much appreciated responses. Thank you.

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