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Forums Frequent flyer programs British Airways Executive Club Just got through to the Gold line in 3 minutes ….

Just got through to the Gold line in 3 minutes ….

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  • Rob
    HfP Staff

    I was, frankly, shocked, having prepared myself to spend the whole day on the phone to BA, but it was picked up virtually immediately (this was at 10am).

    Potentially the reason is that I called the number for ‘Gold members currently outside the UK’ which is 020 7949 3066. I used Skype so it couldn’t be seen that I was calling from the UK.

    The last couple of time I’ve called this number, when I genuinely was overseas, it took about 40 minutes to pick up but that was during the peak Summer season. It may be – or may not be – that this line is prioritised over the standard Gold line. Or perhaps I just got lucky.

    • This topic was modified 52 years, 11 months ago by .
    KP

    Lucky you!

    To be fair, I called the Gold line on Sunday, and it was picked up within 30minutes (twice)

    Seagull

    I was, frankly, shocked, having prepared myself to spend the whole day on the phone to BA, but it was picked up virtually immediately (this was at 10am).

    Potentially the reason is that I called the number for ‘Gold members currently outside the UK’ which is 020 7949 3066. I used Skype – WhatsApp would have been fine too I assume – so it couldn’t be seen that I was calling from the UK.

    The last couple of time I’ve called this number, when I genuinely was overseas, it took about 40 minutes to pick up but that was during the peak Summer season. It may be – or may not be – that this line is prioritised over the standard Gold line. Or perhaps I just got lucky.

    I was very pleasantly surprised yesterday when I called the regular 0800 Gold number and got through almost immediately. Almost like pre-pandemic. Had a very helpful and knowledgeable assistant book my open jaw Avios+GUF redemption.

    SteveJ

    WhatsApp would have been fine too I assume

    Wait, what? You can call landlines from WhatsApp? Since when?

    ivy-babbles

    What it must be like to be a Gold member! Everyone else is just directed to a message to say they are busy followed by call termination.

    Rob
    HfP Staff

    WhatsApp would have been fine too I assume

    Wait, what? You can call landlines from WhatsApp? Since when?

    You’re right, you can’t 🙂

    I very rarely use it and I only have it because Sinead and my brother refuse to get an iPhone.

    tiriavpo

    I was, frankly, shocked, having prepared myself to spend the whole day on the phone to BA, but it was picked up virtually immediately (this was at 10am).

    Maybe your name comes up on their caller display!!!! 😆

    • This reply was modified 52 years, 11 months ago by .
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