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Forums Frequent flyer programs Virgin Flying Club KLM/Air France availability – gone again

  • kiwibrit62 15 posts

    Tried to book two different itineraries on KLM and failed at the payment stage with a flights no longer available message. The call centre also tried with no luck having seen the same availability, flights couldn’t be confirmed. Also I’m told that their booking system has been down for three days! What as mess.

    This happens most of the time. Keep trying. If you are looking to get the £100 Amex offer, then also try a different browser (mine usually works when I switch to the iPad).

    Also, I have always had 100% success when I call the CC after this error.

    modestpointscollector 74 posts

    Some good Vietnam Airlines availability too – anyone tried their J product?

    I went J to Melbourne around 2018 on a 787-9, same as the HfP review on the site. I believe Vietnam have some A350s now but not sure they’re on the London route.

    It was a bargain cash fare, service was *fine* if not great, and having a lie flat on both legs was pure luxury for me, only having done it in Economy multiple times before. The main downer was the huge layover in Ho Chi Minh – Over 12 hours. At least it gave me enough time to leave the airport and see the city for a bit, which I find preferable to something like a 4-6 hour one.

    If you have the points and can’t use them on Virgin I think it’s a decent enough redemption to get to Asia given how tricky it can be on ANA etc.

    HampshireHog 275 posts

    Tried to book two different itineraries on KLM and failed at the payment stage with a flights no longer available message. The call centre also tried with no luck having seen the same availability, flights couldn’t be confirmed. Also I’m told that their booking system has been down for three days! What as mess.

    Frustrating. I was hoping to use the Amex £100 cashback on a KLM redemption

    Let us know how you get on, I’ve given up and booked on Qatar, I really wanted to burn my Virgin points

    HampshireHog 275 posts

    Tried to book two different itineraries on KLM and failed at the payment stage with a flights no longer available message. The call centre also tried with no luck having seen the same availability, flights couldn’t be confirmed. Also I’m told that their booking system has been down for three days! What as mess.

    This happens most of the time. Keep trying. If you are looking to get the £100 Amex offer, then also try a different browser (mine usually works when I switch to the iPad).

    Also, I have always had 100% success when I call the CC after this error.

    Well I didn’t when calling! The lass tried several times and flights wouldn’t confirm on either itinerary

    Mart 43 posts

    i cannot find 1 seat on any date mia-cdg in j since the enhancements ,i can the odd seat in economy.
    does this mean there isnt any availability? or there blocked ?
    would i have any joy if i call?

    squawk7700 87 posts

    Any idea how to get my SAS Gold status recognised on a KLM itinerary booked using VS points?! VS MMB doesn’t have SAS as an option in the dropdown when selecting frequent flyer scheme.

    HampshireHog 275 posts

    Booked AF in the end out of JNB with VS however apparently it costs to book seats even with status

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