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Just a quick question ( flying out 29th), is the full board limited to Turquoise and Velaa and only during meal times? Example – could I have a lunch and go by for a cocktail later during opening hours. And non alcoholic beverages like juices, smoothies, were they also limited to being consumed it the restaurants or there is more flexibility regarding non alcoholic items
Full board covers Turquoise and Velaa, but not certain weekly special events like the weekly BBQ at Turquoise, for which you get a $50 credit.
The portions at Velaa were big enough without the need for a free flow BBQ.
You also get a $50 credit at Tabemasu for dinner, although I don’t know what happens with drinks if you go that route. We went to Tabemasu once – it’s overpriced unless you come from somewhere with limited access to Japanese food 😉
You only get one shot at a dining venue per meal slot and only one venue – ie you can’t eat around. So no going away and coming back.
In truth that didn’t present any problems for us as we tend to shift our eating to 10:00 / 15:00 / 20:00 in resorts as it means we can do an early activity when it’s cooler and avoid kids in the evening.
Velaa “closes” at 17:00 and reopens at 18:00, but we’d sometimes have lunch and move on to the lounge area chairs and the staff were happy to keep serving us.
It’s worth saying that the full board plus drinks options only showed limited wine by the glass and cocktail options. in practice, we found that we could have anything on the All Inclusive drinks list. I’d just suggest you do it / try it rather than asking – the one time we asked nearly sent the server into a flat spin!
We found that being polite and generally “nice” (which we are anyway) paid dividends as a good proportion of the other guests weren’t polite. On two occasions we were found a table when the people in front of us were turned away.
There are weekly Elite drinks at 17:30 on Thursdays.
Do email in advance and book a table at Velaa for the first couple of nights.
Whilst most people here will do so, just a note to say that it’s worth checking your points for this property – mine were out by a factor of four.
The property spend also doesn’t register correctly for the AMEX Bonvoy card and has posted at normal spend rate of 2 per £, rather than the enhanced spend rate of 6 per £. I suspect that this is because it’s a new property.
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