Lifetime Diamond

[mrtuk2024]

I’ve done it! Or so I thought after 10 years of consecutive diamond and 2M base points I called Hilton Honours to ask why I was not a lifetime diamond to be told that a) I had only completed 520 stays out of 1000 and the 2M cannot include bonus points and that I am still 1M points away????? I live in the uk am I feel I have been conned, can any fellow travellers assist?

[can2]

Rules are pretty clear on this.
10y of diamond is the easiest condition.

[Swiss Jim]

Of course, on a literal interpretation the 10 years cannot be consecutive. On that one they might forgive you…. The other two rules just need to be read to be understood.

[dst87]

The Hilton guidance on this seem fairly clearly written here: https://help.hilton.com/s/article/How-do-I-become-a-Lifetime-Diamond-Member

To be a Lifetime Diamond Member, you must earn Hilton Diamond status for 10 (non-consecutive) years and complete 1 additional milestone:

* Complete stays totaling 1,000 paid and reward nights
* Earn 2 million base Points

[can2]

Except it should be “1000 paid OR reward nights” as no night can be both paid and reward…

(I know I know….)

[n1368585]

Hilton really needs a tier above Diamond.
How would they differentiate between someone like mrtuk2024 and an Aspire credit card freebie?
Diamond alone is becoming a joke.

[Swiss Jim]

No please, don’t say that. I’ve been Diamond at Hilton for years (possibly even 10 years) and can’t remember when I last paid to stay …

[BJ]

You have not been conned if the stated stays and points are correct, you’ve simply not met the clear published requirements.