Magnolia – St Louis

[Tom]

Hi,

I’m a frequent IHG user so not very familiar with Marriott generally. I have Gold status through Amex Platinum. I’ll be in St Louis for one night in July, requiring 2 rooms for a family of 4 people. We are arriving quite late and leaving early so wanted something relatively cheap and central. The Magnolia seems to fit the bill. I looked on Marriott and they want £129 for the room. Same room on Hotels.com is £110. Normally in this situation I would call IHG and they would match the rate offered on Hotels.com. I called Marriott and they said they can’t match the rate. I called the hotel and they said their rate would be even more than Marriott (didn’t give a figure).

Has anyone else experienced similar? Any ideas for me to be able to book with status?

Thanks in advance.

[davefl]

Are you saying you’ve actually got IHG to match a rate? You should play the lottery.
I’ve just booked a 6 day stay at an IHG property without beating myself around the head trying to get IHG to stump up on their guarantee. Got 20% back on TCB US and the rate was over 25% lower on hotel.com plus 2% back on hotels.com itself. Sometimes it’s not worth the points and status, cash is better.

Anyway, for Marriott, don’t call just follow the terms of the best price guarantee and fill in the form. https://www.marriott.com/online-hotel-booking.mi

I found them incredibly helpful, even got a follow up from the hotel asking why a case had been opened against them and could they do anything for me.

But you have to book the same rate type first so make sure you’re comparing refundable rates on both sites.