Melia Gold via Amex Platinum?

[The Original Nick]

Hi- Can anyone help out here as I can’t remember how to upgrade Melia rewards account to Gold. It’s not for me as I have held my Amex card for years but a friend of mine has asked. Can anyone help out on how to upgrade please?

[Rob]

https://benefitsglobal.americanexpress.com/benefits/status?Face=en_GB

[Erico1875]

There’s also Amex Experiences App, available via Google Play and I assume Apple store
It has all the benefits and events
available in the one place.

[elguiri]

Worth noting, once upgraded to Gold you should start seeing (only on birthday?) birthday gift. Mine was either room upgrade or 20% off stay. As I don’t trust what counts as applicable upgrade (facing different direction/higher floor), I went with 20% discount and saved £180 compared to normal direct price. Even £50 cheaper than the combined hotels.com/TCB savings.

[kevinchoi]

elguiri wrote:

Worth noting, once upgraded to Gold you should start seeing (only on birthday?) birthday gift. Mine was either room upgrade or 20% off stay. As I don’t trust what counts as applicable upgrade (facing different direction/higher floor), I went with 20% discount and saved £180 compared to normal direct price. Even £50 cheaper than the combined hotels.com/TCB savings.

I normally go for the upgrade rather than the 20% off, as you would get three 20% off vouchers anyway with Melia Gold. You can then have both the 20% off and the upgrade for the same stay, but i don’t think you can use two 20% off vouchers at the same time.

I’ve just stayed in the one in Prague last week, and got upgraded to a suite-like room, so I’d consider it quite a good upgrade!

[elguiri]

kevinchoi wrote:

elguiri wrote:

Worth noting, once upgraded to Gold you should start seeing (only on birthday?) birthday gift. Mine was either room upgrade or 20% off stay. As I don’t trust what counts as applicable upgrade (facing different direction/higher floor), I went with 20% discount and saved £180 compared to normal direct price. Even £50 cheaper than the combined hotels.com/TCB savings.

I normally go for the upgrade rather than the 20% off, as you would get three 20% off vouchers anyway with Melia Gold. You can then have both the 20% off and the upgrade for the same stay, but i don’t think you can use two 20% off vouchers at the same time.

I’ve just stayed in the one in Prague last week, and got upgraded to a suite-like room, so I’d consider it quite a good upgrade!

I wasn’t sure whether those 20%s still appear per year, as I couldn’t see them anywhere in my account, only the birthday promotion…

[FFoxSake]

elguiri wrote:

I wasn’t sure whether those 20%s still appear per year, as I couldn’t see them anywhere in my account, only the birthday promotion…

Ditto, same problem here.
Platinum Amex got me Melia Gold Nov last year but no sign of any 20% off vouchers (just a Birthday choice)

[elguiri]

FFoxSake wrote:

elguiri wrote:

I wasn’t sure whether those 20%s still appear per year, as I couldn’t see them anywhere in my account, only the birthday promotion…

Ditto, same problem here.
Platinum Amex got me Melia Gold Nov last year but no sign of any 20% off vouchers (just a Birthday choice)

Maybe someone will enlighten us as to if and where these elusive 3 vouchers exist.

[sloth]

elguiri wrote:

FFoxSake wrote:

elguiri wrote:

I wasn’t sure whether those 20%s still appear per year, as I couldn’t see them anywhere in my account, only the birthday promotion…

Ditto, same problem here.
Platinum Amex got me Melia Gold Nov last year but no sign of any 20% off vouchers (just a Birthday choice)

Maybe someone will enlighten us as to if and where these elusive 3 vouchers exist.

I replied on the other thread asking exactly the same. Check in the App under profile, my promotions. They should be there, still are for me, despite using the 20% vouchers 4 times in the last year….

[elguiri]

Thanks @sloth – it seems in the online account they don’t appear for me, but just downloaded the app and they do! Useful saving of £100 again