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Just watching the snow coming down here and hoping no more delays 🤞🤞🤞. Frozen lasagne sounds absolutely yuck.
@JDB yes, it was a throwaway comment. I have insurance to cover the hotel on the return. Unfortunately I will lose the prepaid rate at the Sofitel in Athens though.
Currently sat on the runway. I’ve been nervously watching the weather reports, but it seems all good so far.
As an update – because I have no one else to talk with, the room service lasagne at the Marriott Heathrow was scalding on the outside and frozen in the middle. What to do? I wouldn’t even expect BA to pay for this.
It’s a pity as I’m rather hungry. No dinner on the flight. I lost my original row 1 seat booked months ago, and ended up in row 8 tonight. Apparently only 3 roast beef were loaded and the remainder of dinner choices had seafood, of which I’m allergic too. Fun times!
Send the cold lasagne back and demand another meal. Don’t let them try to reheat your half eaten dish which I’ve even had tried!
Either same meal or a different choice. If they say kitchen is now closed, demand not just full refund but also extra credit or freebie as well – not just the refund.
Delivery services will often deliver to hotels these days…
Politely, of course 🙂
TBH we really can’t win if the MCT is wrong as 1hr is, at LHR T5. It’s recently been increased, I believe to 75min, but that doesn’t help tickets already sold.
Iberia seriously messed up my reward ticket a few Christmases back, by cancelling the early 6.30am flight I’d deliberately booked to Heathrow, to give myself a 4 hour connection time rather than the 1hr 5min connection if I’d taken the 09.30am departure.
I absolutely hate early morning flights, but I was connecting to the only available BA flight to my destination in the US on Christmas Eve that would get me there for Christmas. I knew tbat whatever the official MCT was, 1hr 5min to connect at LHR T5 with all tbe long walks and likely queues especially at that time of year, going with the MCT was madness.
Iberia cancelled my 6.30am flight amd left me with a 1hr 5min connection at Heathrow, incoming on the 09.30 flight I’d specifically avoided.
If I missed the Transatlantic on the 24th,the next time anyone could fly me to my destination in the US was the 26th and I was returning fron tbe US on the 28th. I didn’t care that Iberia would have to put me up in a hotel at Heathrow for 2 nights at Christnas with all expenses paid. The trip was simply not worth doing as regardless of the MCT, I evaluated my chancea of missing the Transatlantic flight I was connectng to at T5, at well over 90%.
Iberia flatly refused to reroute me to a realistic connection time in LHR T5, as the MCT had been met. I even explained sone mobility issues I had at that time, to no avail. 2 out of over 10 Iberia agents helped me find reroutings that actually worked and miracle! even had avios seats available, which should have made things easier. But those agents’ supwrvisors refused to allow the change.
My only choce was to cancel the Iberia ticket, as I did need to be where I was going for Christmas, get the miles back and rebook a day earlier outgoing vis BA (having moved the miles to BA and rebooked imnediately the miles came back). In the process I ended up having to blow extra miles on an unwanted First Class return on BA due to Busobess avios seats having disappeared.
And that, to the HfP cognoscenti, is why my Iberia account is 90,000 avios in the red, to this day. Anyone know the enail address to get the IB acct deleted (GDPR)?
TBH we really can’t win if the MCT is wrong as 1hr is, at LHR T5. It’s recently been increased, I believe to 75min, but that doesn’t help tickets already sold.
Its worse than that.
BA were meant to rebook people who now had a minimum connect time of less that 75 minutes. But, as SamG pointed out up thread, they are still selling flights with a 60 minute connection time.
In the case of that particular flight from Belfast, in January it was more than 15 minutes late three times, and was cancelled once. So at least a 13% chance of not making you connection.
To take a pragmatic approach (rather than the letter of the law), if boarding closed less than 15 mins before you arrived at the gate you should have a “moral” case (as BA should have allowed MCT of 75 mins when the ticket was sold or the MCT updated). If more than 15 mins, then the increased MCT of 75 mins wouldn’t have changed anything, and any delay was outside of their control.
Either way, under EU261 they can claim “weather”/airport issues and so no compensation is due (IANAL). Your travel insurance may also deny a claim as the MCT was not adhered to
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