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Forums Frequent flyer programs British Airways Executive Club Multiple boarding passes via the BA app

  • ClubSmed 167 posts

    I have done it before, but seem unable to find the way to do this now.
    I am flying tomorrow with my daughter so wanted to check-in via the app and download both our boarding passes.
    I have managed to check us both in, but it has only downloaded my boarding pass.
    I cannot now seem to figure out how to download boarding passes for others in my party.
    Though this could be an app issue as I am getting the “unable to log you in” message rather frequently at the moment.

    NorthernLass 6,718 posts

    What usually happens for me is that I save my own boarding passes and then all of them appear in my Wallet app. I have no idea how this happens!

    I had problems with the app the other day – had to delete it and reinstall to be able to log in.

    ClubSmed 167 posts

    I really do not want to have to reinstall and log-in again.
    I will install an instance of the app in the knox secure folder and log into that with my daughters account to download her pass. Not ideal, but it will do if needed.
    Hopefully the promise from IAG to invest in BA IT was not all just lip service and these issues will be a thing of the past.

    masaccio 679 posts

    Hopefully the promise from IAG to invest in BA IT was not all just lip service and these issues will be a thing of the past.

    Nah, they said 100% serviceable journeys online. Doesn’t mean that user experience won’t suck.

    As you can see from OneWorld reward availability searches, all the participating airlines offer it, but most of them suck at it (well done Alaskan for actually doing it pretty well).

    StanTheMan 211 posts

    The only way I have found it to log in to the app as each passenger, and download one BP at a time….

    Eoc 28 posts

    Yes. Stans route is about the only way I manage it.

    Luca M 391 posts

    I do this all the time (5 ppl family):

    Download mine at the end of check in. I then have to go back to the screen of MMB where it shows all passenger and the status of checked in, and have to click on each, select download BP, and then the option to add to wallet. Once I complete, I send three of the 5BP to the respective family members with a Mobile phone and only use my phone for my 7YO and myself at security.

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