Nectar->BA conversion – points disappeared.

[bartas8891]

Hi there,

My latest Nectar to BA conversion had a strange occurrence. Initially, I had successfully converted 50,000 Nectar points to my BA account (HHA), and they appeared in my account without issue. However, 3 days late I noticed that the points were automatically converted back to Nectar, which was reflected in BA’s activity log. I received an email from BA indicating that the transfer was initiated, but I did not initiate it myself, leaving me unsure of the current location of my Avios points. Initially, I suspected a potential scam, but upon further investigation, it does not appear to be the case.
Any idea what happened?
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[alig4th]

Sounds like you’ve got auto-convert set up.

The points take a while to go from BA to Nectar.

Just be aware that, because of the change in ratios a few months back, you’ll get less Nectar returned than you originally converted.

I’d go in to your accounts and deselect auto convert as soon as you can

[Peter K]

Is auto convert on by mistake?

[bartas8891]

Thanks guys!
I just realised that the weekly auto conversion on my wife’s account was turned on from BA->Nectar meaning that 25200 avios were converted to Nectar at 0.67p. Is there a way of reversing the transaction back or have I just lost £32.76 in Nectar?

Gutted!

[yorkieflyer]

When you set up auto convert the default is Avios to Nectar, this is easily overlooked