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Forums Payment cards Barclaycard Avios Normal online card transaction declined

  • ohanssen 31 posts

    I finally got my Barclays card yesterday, and activated it today. I then tried using it to buy tickets on BA.com, and have not been able to get it to work. A first pair of attempts to verify the purchase via the app led to the verification request on the app showing up as ‘timed out’, while another pair of attempts using the text to mobile option led to a message from BA that ‘the transaction has been declined by your card issuer’. Anyone else have these kind of issues, particularly just after activating the card?

    NorthernLass 8,270 posts

    I think a few people have had similar issues – if you have a look at a couple of the longer threads in this category you’ll see the discussions.

    ohanssen 31 posts

    Thanks, didnt see something like it on the latest page, will take a look.

    Gary 299 posts

    Presumably you have done a chip and pin purchase in store already before your online purchase?

    Not necessarily only way to do it but I did the following: PIN change at cash machine> chip/pin purchase in store> contactless purchase in store> online purchase using the card itself (without PayPal/curve)> add to Curve which worked online/phone/in store. All went smoothly.

    • This reply was modified 54 years, 6 months ago by .
    Sean Mc 70 posts

    Snap I did exactly the same as Gary.

    ohanssen 31 posts

    I did a chip and pin operation today, and the same issue remains. I suppose I have to resort to calling barclaycard, which isn’t ideal from abroad….

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