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Forums Payment cards Other payment cards PAW instore purchase triggers

  • sloth 315 posts

    Hi, used my linked NatWest debit card in Morrison’s last weekend which hasn’t shown on the PAW website. It has shown on the NatWest rewards site. Any experience in how long these things tend to take to trigger on PAW? Thanks

    Magic Mike 6 posts

    A week is not unusual, if it’s more than two you will need to contact PAW.

    Also check for card clash – if your cards are registered with other reward programs (Virgin? Airtime?) there’s a chance it might not track.

    sloth 315 posts

    thanks for answer, no the card is not registered against anything else apart from Natwest rewards so hopefully that is not causing the issue…

    mark2 126 posts

    It says on their site that it takes 10 days to track as pending, but sometimes takes a bit later.

    sloth 315 posts

    It says on their site that it takes 10 days to track as pending, but sometimes takes a bit later.

    agreed, not panicking just yet… just wondered on others’ experience since its my first time with in store rewards

    Comrade Chag 79 posts

    A week is not unusual, if it’s more than two you will need to contact PAW.

    Also check for card clash – if your cards are registered with other reward programs (Virgin? Airtime?) there’s a chance it might not track.

    Does this mean you can’t double/triple dip? For example, Virgin Shops Away, PAW and VACC?

    Andrew. 478 posts

    Does this mean you can’t double/triple dip? For example, Virgin Shops Away, PAW and VACC?

    You can certainly try, sometimes multi-dips work, sometimes they don’t.

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