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Forums Payment cards American Express Platinum card ESSO Offer

  • Tony_D 41 posts

    If you have the ESSO offer on your card make sure it tracked, mine did not and I chased up

    “ It was not tracked by the system as merchant number was not matching with list of eligible merchant, however, I see that address was correct so we have applied the credit manually.”

    Peter K 619 posts

    I’ll have to do that then. I’ve got 2 transactions that haven’t processed yet, over a week after making them.

    ScubaScuba 10 posts

    I found this tracked fine for me. I used the app to pay via Applepay, I wasn’t sure would track but credit appeared within a day or so. I used it on Amex Platinum and Cashback cards.

    It sounds like it is an issue with some Esso sites.

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