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Forums Hotel loyalty schemes Hilton Honors Power Up Promotion – Stay must be completed within period

  • Stairali 8 posts

    I recently had a stay that straddled the two promotion periods i.e. across New Year.

    The promotion points haven’t posted and I am told by Hilton that because my stay didn’t fall entirely within one promotional period, I do not qualify for anything.

    Has anyone heard something similar?

    bahonsi 2 posts

    I recently completed a stay 30th – 2nd and it posted with the 2022 promotion and not the double points for 2021. Hope this helps

    John 1,000 posts

    Here are the T&Cs which you can quote when you complain to Hilton on Twitter in 8 weeks’ time:

    You are not eligible for double points but you should receive 2500 points. Although they should post immediately in practice, the T&Cs state 6-8 weeks.

    Dace 52 posts

    Although this has worked out for me as a promotion, always prefer a double or triple up promotion.

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