Processing of new status

[RG]

I thought the Bonvoy processing occurred end of Feb? It’s March 2nd and I’m still Platinum, inexplicably. I got frustratingly close to renewing it, but didn’t quite manage it last year.

[Guernsey Globetrotter]

It’s definitely updated end of Feb in my account – nights this year & annual qualifying count reset – are you sure you’ve refreshed and what you’re seeing isn’t cached? Try logging out and back in, as the smug IT desk at the office would say 😉

[Olly]

Mine is also still showing as platinum even though it should have dropped to gold. It does also say “We have begun annual processing to ensure your account reflects all qualifying activity. To explore your 2023 and 2024 nights, click on Nights This Year” though so I would think it will be updated shortly

[meta]

The banner says early March. We are still in early March, so I suspect by the end of next week.

[Cranzle]

I thought the reset was calendar year and thought I had got lucky by retaining Platinum, even though I’d hadn’t qualified.

[Pangolin]

The bonvoy app says “All memmbers’ elite status will be updated by early March 2024.”

So it should be within a week or so.

[TGLoyalty]

Cranzle wrote:

I thought the reset was calendar year and thought I had got lucky by retaining Platinum, even though I’d hadn’t qualified.

The reset for earning nights/spend is but status runs until end of Feb and your new status is calculated during the first couple weeks of March. Gives time for nights to post and for customers not to dump Marriott even if they didn’t quite make their old status.

[RG]

Aha, thanks all – so I have an de-platunuming/en-goldening to look forward to shortly ha

[davefl]

Mine just updated and dropped to silver this morning. Disappointing timing since I have 9 nights booked in the next couple of weeks. Should get gold again this year thanks to the double night promo.

[RG]

Ditto – checked this morning, and I’m de-platinumed 🙁 Hopefully I’ll get it back this year, last year was a disaster!

[MF176]

My lifetime years still hasn’t +1 yet 🤔

[YC]

Lifetime years updated in early Jan for me

[Matt]

The lifetime years (should) update when you upgrade your status, or at the end of Feb/start of March if you retain or drop status. It seems to be working for me for the last few years, although there were lots of reports of problems a few years ago of the numbers not incrementing.