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Forums Hotel loyalty schemes Radisson Rewards Radisson reviews following my VIP status upgrade

  • 50 posts

    Name: Radisson Blu
    City: Birmingham, UK
    Upgraded? Yes to 1 bedroom suite (booked Standard room)
    Lounge Access: N/a
    Breakfast: Yes
    Welcome gift: Big bar of chocolate
    Late checkout: 1pm
    Stay duration: 1 night

    5 posts

    Name: Radisson Blu
    City: Sheffield
    Upgraded? Yes, booked base room and I appear to be in a Premium City View (highest category available), though no fanfare made about this at check-in so not 100%.
    Lounge Access: N/a
    Breakfast: Yes, quite good it was too
    Welcome gift: Two packs of cookies and a handwritten welcome card
    Late checkout: 2pm, pushed my luck with 4pm but politely denied
    Stay duration: 1 night

    Check in took all of 2 minutes – perfect. All the staff are lovely and I paid an outrageous £43 + 13000 points (I think the points knocked about £20 off). Very happy yet again to be a VIP.

    29 posts

    Name: London Victoria Park Plaza Hotel
    City: London, UK
    Upgraded? Yes, to a slightly larger room
    Lounge Access: Not offered
    Service: 5/10
    Overall rating for price: 4/10
    Comments: Prepaid for an in-room extra, which never materialised. It took over three months and numerous phone calls and emails to recover the cost. I noticed yesterday that the stay has not registered in the app and no points were awarded (the stay was in late-January).
    I will not be back to that or any other Raddision.

    31 posts

    Name: Radisson Blu
    City: Sheffield
    Upgraded? Yes, booked base room and I appear to be in a Premium City View (highest category available), though no fanfare made about this at check-in so not 100%.
    Lounge Access: N/a
    Breakfast: Yes, quite good it was too
    Welcome gift: Two packs of cookies and a handwritten welcome card
    Late checkout: 2pm, pushed my luck with 4pm but politely denied
    Stay duration: 1 night

    Check in took all of 2 minutes – perfect. All the staff are lovely and I paid an outrageous £43 + 13000 points (I think the points knocked about £20 off). Very happy yet again to be a VIP.

    The breakfast selection and location and view from this hotel I love better than my local in Brum.

    31 posts

    Name: London Victoria Park Plaza Hotel
    City: London, UK
    Upgraded? Yes, to a slightly larger room
    Lounge Access: Not offered
    Service: 5/10
    Overall rating for price: 4/10
    Comments: Prepaid for an in-room extra, which never materialised. It took over three months and numerous phone calls and emails to recover the cost. I noticed yesterday that the stay has not registered in the app and no points were awarded (the stay was in late-January).
    I will not be back to that or any other Raddision.

    Had a similar incident where a stay didn’t register so contact via web form online and received and email in a day or two apologising and adding the stay onto the account and points too.

    355 posts

    Radisson Red Glasgow
    Upgrade? Yes, standard room to Superior room
    Lounge? none at this hotel
    Welcome gift? Yes, 2 bottles water plus 2 cans Eden Mill Berry Bramble cocktail
    Breakfast – yes, self serve buffet with usual cold and hot options plus can order any style of eggs, omelete, eggs bene, avocado on toast and porridge
    Length of stay – 1 night
    Late check out? Didn’t need.

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