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Forums › Hotel loyalty schemes › Radisson Rewards › Radisson reviews following my VIP status upgrade
Name: Radisson Blu
City: Birmingham, UK
Upgraded? Yes to 1 bedroom suite (booked Standard room)
Lounge Access: N/a
Breakfast: Yes
Welcome gift: Big bar of chocolate
Late checkout: 1pm
Stay duration: 1 night
Name: Radisson Blu
City: Sheffield
Upgraded? Yes, booked base room and I appear to be in a Premium City View (highest category available), though no fanfare made about this at check-in so not 100%.
Lounge Access: N/a
Breakfast: Yes, quite good it was too
Welcome gift: Two packs of cookies and a handwritten welcome card
Late checkout: 2pm, pushed my luck with 4pm but politely denied
Stay duration: 1 night
Check in took all of 2 minutes – perfect. All the staff are lovely and I paid an outrageous £43 + 13000 points (I think the points knocked about £20 off). Very happy yet again to be a VIP.
Name: London Victoria Park Plaza Hotel
City: London, UK
Upgraded? Yes, to a slightly larger room
Lounge Access: Not offered
Service: 5/10
Overall rating for price: 4/10
Comments: Prepaid for an in-room extra, which never materialised. It took over three months and numerous phone calls and emails to recover the cost. I noticed yesterday that the stay has not registered in the app and no points were awarded (the stay was in late-January).
I will not be back to that or any other Raddision.
Name: Radisson Blu
City: Sheffield
Upgraded? Yes, booked base room and I appear to be in a Premium City View (highest category available), though no fanfare made about this at check-in so not 100%.
Lounge Access: N/a
Breakfast: Yes, quite good it was too
Welcome gift: Two packs of cookies and a handwritten welcome card
Late checkout: 2pm, pushed my luck with 4pm but politely denied
Stay duration: 1 nightCheck in took all of 2 minutes – perfect. All the staff are lovely and I paid an outrageous £43 + 13000 points (I think the points knocked about £20 off). Very happy yet again to be a VIP.
The breakfast selection and location and view from this hotel I love better than my local in Brum.
Name: London Victoria Park Plaza Hotel
City: London, UK
Upgraded? Yes, to a slightly larger room
Lounge Access: Not offered
Service: 5/10
Overall rating for price: 4/10
Comments: Prepaid for an in-room extra, which never materialised. It took over three months and numerous phone calls and emails to recover the cost. I noticed yesterday that the stay has not registered in the app and no points were awarded (the stay was in late-January).
I will not be back to that or any other Raddision.
Had a similar incident where a stay didn’t register so contact via web form online and received and email in a day or two apologising and adding the stay onto the account and points too.
Radisson Red Glasgow
Upgrade? Yes, standard room to Superior room
Lounge? none at this hotel
Welcome gift? Yes, 2 bottles water plus 2 cans Eden Mill Berry Bramble cocktail
Breakfast – yes, self serve buffet with usual cold and hot options plus can order any style of eggs, omelete, eggs bene, avocado on toast and porridge
Length of stay – 1 night
Late check out? Didn’t need.
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