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Name: Radisson Blu Waterfront Antananarivo
City: Antananarivo, Madagascar
Upgraded? Yes, from Standard to a one bedroom (views to the backlot on 6th floor) – good spacious room
Lounge Access: No – they don’t have one.
Breakfast: Yes, standard offer, nothing outstanding
Welcome gift: 6 vanilla pods (used in tea / coffee), 2 bottles of juice
Stay Duration: 2 nights (it was a relief to get to the hotel to have a decent shower and sleep in a comfortable bed, after 10 days on the very bumpy pothole roads getting to national parks and remote reserves)
We will be staying at more Radisson hotels in Norway next month, and later this year in Sri Lanka – to make good use of VIP status.Name: Radisson Blu Hotel at Porsche Design Tower
City: Stuttgart
Upgraded? Yes, from Standard to a Corner Premium Room (the best non-suite room category)
Lounge Access: No – they don’t have one.
Breakfast: Yes, a good selection available
Welcome gift: A bag of branded fruit sweets
Stay Duration: 4 nightsName: Radisson Blu St. Helen’s Hotel
City: Dublin
Status – VIP status recognised at check in
Upgraded? Yes and no – booked a family room for 2 adults and 2 kids. Was told they have upgraded me, didn’t bother asking to what room type. It was essentially a family room that we were given. Room was in very bad shape, broken bath panel, stained bath tub, shower screen rod coming off. Went back to reception with pics, they agreed room was not fit for purpose. Asked if I had indeed been upgraded, was told they gave me a superior version of a family room (whatever that meant)! Later upgraded to a junior suite. Charming period property but rooms badly in need of refurb. Won’t be staying here next time.
Lounge Access: No – they don’t have one.
Breakfast: Yes
Welcome gift: Fruit platter
Stay Duration: 3 nightsFor the upgrade do you call beforehand or just ask for it on arrival?
When I tried this for the first time staying at Park Plaza Nottingham, I called a couple of days beforehand to ask how it worked and if I can upgrade on arrival, and they did it over the phone. So I never found out whether you just ask at the desk on arrival.
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