Revolut account closure – anyone else?

[01A]

My wife just received an email that Revolut is closing her account. She doesn’t use her Revolut account at all. I have used her account few times to top-up from IHG white card. The last such transaction was performed by me in July 2021. Her account has hardly been used after that.

I used to use my own Revolut account for these top-ups, but I have not received any closure email from Revolut (at least for now). I have withdrawn all funds from my Revolut account just to save myself the trouble of dealing with them, in case they decide to close my account as well.

Has anyone received this closure email from Revolut? Is Revolut going down the same road as Creation with account closures?

• This topic was modified 54 years, 8 months ago by .

[NorthernLass]

From that it sounds like the closure may be due to account inactivity – is your wife going to contact Revolut to ask about this? They were pretty responsive to in-app messaging last week when I accidentally ordered 2 replacement cards!

Also – are you sure it’s not a phishing email of some kind?

[SteveJ]

Does seem like a standard “you’ve not used for 6 months so going to close your account” style action.

[Colin MacKinnon]

Way back in the days before Curvy and Bendy and Beardy etc, I got my Revolut account closed – probably because I was using my IHG to top up Rev and pay mum’s care home fees.

I think they wanted something more varied than 1.2k paid in every week and 5k paid out every month!

No point in asking – it is a commercial decision and cheerio.

[NorthernLass]

Hi Colin – it sounds like people were doing a lot more than that during the current saga!

[Colin MacKinnon]

Anna – cutting edge is bleeding edge.

Maybe I was to much of an early adopter – then Revolut began to realise how much turnover they’d lose and so relaxed?