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@JDB OK That is awful. Did you complain? Sadly that doesn’t say much for the manners of BA’s Club World passengers though I can accept that people drop food between tray and mouth. I must admit I used to use the hot towel they gave out in CE to wipe my tray table and armrest. I do carry wetwipes with me now to clean the table.
It’s not an urban myth, here’s the article,
https://www.mirror.co.uk/news/uk-news/man-left-disgusted-after-being-11024863
And apparently this happened again, but slightly different scenario
https://www.mirror.co.uk/news/uk-news/british-airways-passenger-sat-next-13701321.amp
Well people pee on the seats. Remember the guy who found his seat soaked in pee on a flight to Cape Town, but since the flight was full, they couldn’t move him. BA offered him 5k Avios.
If that’s not an urban myth, its truly horrendous.
Surely one would have the right to insist on deplaning and being rerouted as the seat they provided was not fit for purpose??
I would have done it, but now looking againat the article I didn’t remember correctly. The flight wasn’t full because there were seats in F, but they refused to move him. Poor poor staff training and pure incompetence!
@JDB OK That is awful. Did you complain? Sadly that doesn’t say much for the manners of BA’s Club World passengers though I can accept that people drop food between tray and mouth. I must admit I used to use the hot towel they gave out in CE to wipe my tray table and armrest. I do carry wetwipes with me now to clean the table.
BA long-haul planes require Naomi Campbell-style interventions.
@JDB OK That is awful. Did you complain? Sadly that doesn’t say much for the manners of BA’s Club World passengers though I can accept that people drop food between tray and mouth. I must admit I used to use the hot towel they gave out in CE to wipe my tray table and armrest. I do carry wetwipes with me now to clean the table.
Glad to hear it’s not just us that do BA’s cleaning for them. She did complain, and to be fair the crew, many of whom came to look were mortified, filled in an incident report and took pictures, but it was clearly not the first time passengers had complained, perhaps slightly more extreme. She also wrote to Sean Doyle asking whether he would object to finding these items in his own bed and what was the point of going to the expense of installing expensive new seats if they aren’t going to be maintained. It’s clear that opening the seats isn’t part of the cleaning protocol.
Antimicrobial wipes are definitely required on a flight. The tight turnarounds they require means only a cursory clean of the cabin happens, at best. It’s not great doing your own cleaning, but it doesn’t take too long to do a surface clean, and then you at least know any mess afterwards is your mess.
Always clean mine as well. Used to do already when I remembered before Covid, now I really really try not to forget.
As OMATT reports, BA will no longer clean their short-haul planes for flights departing 6-9:30am and 12-3pm, just emptying rubbish and checking seat pockets for rubbish.
Headrests won’t be changed
Seatbelts won’t be crossed
Tray tables won’t be checked or wiped
Seats won’t be wiped
The floor won’t be vaccumed
Air freshener won’t be sprayed
Bathroom floors and surfaces won’t be cleaned
Galley floors and surfaces won’t be cleanedI don’t think this was done to any standard previously, but now we can expect even dirtier planes.
@meta There is a thread over on FT about this too with a photo of the instructions. That list of things they won’t be doing is enlightening. What’s really daft is that this is somehow related to a new BA initiative called “Every Customer Unique” whatever that means.
Oh well I definitely continue with my own wet wipe routine. At least my seat will be slightly cleaner for the returning passenger since BA plainly won’t be doing much.
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