Forums › Hotel loyalty schemes › Marriott Bonvoy › Room deposit charged not refunded Marriott hotel in Edinburgh
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Stayed at a Marriott hotel in Edinburgh a couple of weeks ago cash booking direct via Marriott
Hotel took a deposit of £100 for the stay (pre auth)
Check out they advised deposit auth would be cancelled (no in room spending / no mini bar)
Anyway they actually charged it and posted last week on my credit card
I’ve not made contact with the hotel as yet
Question I would rather have points , as 20k short for a redemption stay
Could I ask for them instead ? How likely will they honour ?
I’m a plat member
Thanks for advice
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