Saet availability and SeatSpy

[Indy500]

Hi folks
Am I doing something wrong here? I have 2 USA flights, WT+, paid in cash. SeatSpy show 6 Avios availability on both flights. BA [when I finally got through via Twitter as the Sales line is “closed for a few weeks”, they simply say that there is no seat upgrade on either flight. Am I getting this wrong? Confused.

[Thegasman]

Are there CW seats available if you use the Avios search function on BA website/App?

How did you buy the WTP tickets? Travel agent, BA Holidays or BA direct?

[Indy500]

Tickets direct from BA.com. I’ll try searching on BA but SeatSpy has been reliable in the past. Thanks

[MattB]

Could it be seatspy is picking up seats for a different flight to same destination on same day?

[Indy500]

Thanks guys. So I thought I’d ring. Bizarre, got through in 7 minutes using Option 1 ‘Change your flight’. Great service, looked at flights, confirmed that there were Avios seats available, did the deal and I paid the extra taxes. All done! The chap on BA Twitter was just plain wrong. Anyway, all good. The BA ‘phone service is really random…….

• This reply was modified 55 years, 4 months ago by .