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A question. Anyone else noticed that over the past couple of years, not only do you have less time to claim missing Avios but that they are becoming difficult to get – out of the last eight shops that I have been buying stuff through the app only one actually allocated points. You are never told why you don’t get the points And so there is no way to change what you do. I am savvy about not using offers or vouchers, going through the app to the website rather than to another app, allowing cookies, not putting in basket previously, buying in one shop etc, but it’s almost not worth going through the app anymore for me And I used to get a lot of avios that way.
Further any claims for missing Avios are 9 out of 10 times rejected but the reason never given. I am seriously considering moving to another airline e.g. virgin especially after the debacle of the tier points.
Is anyone else finding the same?
Yes, if the purchases don’t track there really is little point. Cash back sites seem to work well.
I pretty much gave up on the e-store a few years ago when they became quite aggressive about clawing points back for no apparent reason. I challenged this a couple of times successfully but it wasn’t really worth the hassle for a few hundred/thousand avios.
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