“Sorry there is a problem with booking this journey online. Try selecting…”

[Skywalker]

Afternoon, just having a look at BA Avios redemptions, and when I select a combination of outbound and inbound flights, the error message is:

“Sorry there is a problem with booking this journey online. Try selecting other flights”

This mostly happens if there is a combination of different airlines for the outward and inbound journeys

Is this a normal BA website response, or am I doing something particularly awful to make even the BA website respond more badly than usual?

TIA

[NorthernLass]

It’s been temperamental recently, you may have to call to book 😬

[Skywalker]

Thanks @Northernlass – it was indeed a telephone call to BA in the end

The advisor stated it was very quiet on the phones today, so it was definitely a good time to call! 🙂