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Forums Payment cards Other payment cards Starling GBP/EUR debit card suspended: where next?

  • Lady London 2,348 posts

    @HughM you mention business accounts, Starling has business accounts and has definitely marketed Euro services to me (my business account is with them) in the past. They’d definitely be worth looking at if they get over whatever this current issue is.

    Harrier25 1,039 posts

    My business account is also with Starling. Can’t fault it.

    gt94sss2 19 posts

    A HSBC UK EUR currency account in combination to their Global Money card for spending

    HughM 93 posts

    We had a reply from the Ombudsman: “I’m persuaded that Starling have been fair and reasonable … from the information I’ve seen on Starling’s website literature, it’s clear they’re not currently offering a euro account for new customers” (our contention was that it isn’t clear, either from the website or the online help). Starling haven’t offered this account to new customers since January 2024. At the time of application for this account (February), the euro account wasn’t actually being offered by Starling. It wasn’t offered and then taken away – it wasn’t available. They’re under no obligation to offer a euro account. They’re currently on hold, and this is clearly displayed on their website. They do plan to one day change this decision. No date is currently planned.

    PIL 147 posts

    You have options

    HSBC global money account
    Revolut
    Natwest with a euro travel account linked to your gbp account
    Currensea

    Why do you bother with Starling? Their offer is very poor on my opinion

    HughM 93 posts

    Just hung on for FOS decision. Will now move on.

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