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Have you been affected by todays baggage issues at Heathrow? It would be useful to share experiences of how quickly people are being reunited with their bags. Where they were travelling to, etc.
Two of our five bags are still at Heathrow. Three made it to New York with us. Huge queue at JFK to report the issue.
Good luck to everyone affected. I literally have the shirt on my back and nothing else.
Standard advice is to make sure your phone number, email and and US address are in the claim and accurate. You should be able to go into the claim and check that yourself.
Usual advice is you can buy essential clothes and toiletries and claim back later. Keep the receipts.
As to how long it takes it depends on how many bags are involved due to the outage and where they need to get to.
In your favour there are lots of LHR-JFK flights each day so should be plenty of capacity to get them to JFK but then the CBP will want to examine them and it’s not always top of their priorities before they get cleared, returned to the airline ans handed over to a courier company.
There is zero point in calling asking where the bags are because no one will actually know as the update system isn’t in real time and all they can sss is what you can see in the claim.
Have you been affected by todays baggage issues at Heathrow? It would be useful to share experiences of how quickly people are being reunited with their bags. Where they were travelling to, etc.
Two of our five bags are still at Heathrow. Three made it to New York with us. Huge queue at JFK to report the issue.
Good luck to everyone affected. I literally have the shirt on my back and nothing else.
I’m sorry to hear this, but “literally” is a rather overused word these days – what happened to your trousers and pants?
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