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  • Aston100 1,503 posts

    There is a slight chance of an issue, and so I’d like to be prepared just in case.

    I have an F reward booking travelling with a oneworld partner, paid with avios through the BA site.
    So the ticket was booked through BA, but the flight number is the operating airlines normal one for that route.
    It is a one-way originating outside the EU/UK coming into London, and the airline is not EU or UK based.

    I have a suspicion I may get put into the J cabin at last minute.
    I am aware that if this was on BA metal, I would be entitled to 75% of the avios but may need to fight BA for it.
    However, despite being booked with Avios through BA, the aircraft is not BA metal and it originates outside of Europe, so no idea what (if anything) I could ask for if I get involuntarily downgraded.

    Any thoughts please?

    (And yes I’m being intentionally vague about the route and operator – I have my reasons).
    Thanks.

    NorthernLass 8,549 posts

    Numerous posts here about cancellations/delays/downgrades when EU/UK261 doesn’t apply, and most of them seem to have the general theme of the airline being somewhere between useless and unhelpful! It will depend to some extent on the operator but personally I would travel with the attitude that I might end up in J and I would hopefully get at least any difference back that I’ve paid in cash or avios – though I have seen people post that it’s difficult to get anything at all in some cases!

    Aston100 1,503 posts

    Numerous posts here about cancellations/delays/downgrades when EU/UK261 doesn’t apply, and most of them seem to have the general theme of the airline being somewhere between useless and unhelpful! It will depend to some extent on the operator but personally I would travel with the attitude that I might end up in J and I would hopefully get at least any difference back that I’ve paid in cash or avios – though I have seen people post that it’s difficult to get anything at all in some cases!

    Indeed, but the involvement of BA in this transaction may be a factor which possibly makes this situation more/less complicated. Not sure if that is good or bad.

    NorthernLass 8,549 posts

    I’m sure it’s down to the operating carrier, not who you booked with. There’s a long thread on here somewhere with all sorts of experiences documented anyway!

    Lady London 2,185 posts

    You’d have no comeback, no EU261 downgrade rights, and would have to petition BA with evidence on your return for difference in avios/cash. A nightmare especially if it’s only on on 1 flight amongst others on the leg, that you were downgraded.

    Basically if you can see it coming why not save cash or avios and book where you think they’ll seat you anyway

    meta 1,466 posts

    There are passenger rights in other countries, such as Canada, etc. Without knowing departure country, it’s difficult to advise.

    dougzz99 638 posts

    A mystery unnamed airline on an unknown route MAY do something. I know I’m Mr Grumpy but why bother.

    yonasl 987 posts

    Do people really believe that Qatar I mean the mystery airline is scanning these forums looking for who to downgrade?

    Blair Waldorf Salad 1,187 posts

    Do people really believe that Qatar I mean the mystery airline is scanning these forums looking for who to downgrade?

    No but Mr Song of Plaza Premium is, and he passes the naughty list of names onto HE Mr Al Baker at their monthly lunches in the otherwise closed PremiAir terminal at Manchester.

    Aston100 1,503 posts

    You’d have no comeback, no EU261 downgrade rights, and would have to petition BA with evidence on your return for difference in avios/cash. A nightmare especially if it’s only on on 1 flight amongst others on the leg, that you were downgraded.

    OK thanks for that.

    memesweeper 1,337 posts

    You’d have no comeback, no EU261 downgrade rights, and would have to petition BA with evidence on your return for difference in avios/cash. A nightmare especially if it’s only on on 1 flight amongst others on the leg, that you were downgraded.

    OK thanks for that.

    If it’s booked in the UK via BA, does English contract law, and consumer protection, not apply?

    JDB 4,895 posts

    You’d have no comeback, no EU261 downgrade rights, and would have to petition BA with evidence on your return for difference in avios/cash. A nightmare especially if it’s only on on 1 flight amongst others on the leg, that you were downgraded.

    OK thanks for that.

    If it’s booked in the UK via BA, does English contract law, and consumer protection, not apply?

    The Consumer Rights Act 2015 does not apply to air tickets unless sold as part of a package.

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