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Yesterday I paid the fee to select a couple of seats on a non-status BA booking and had my card charged the agreed amount.
Overnight, the card payment has reversed and been replaced by two, each for half the agreed amount, one of which has details of someone else’s name and ticket number visible in it on my bank’s website.
What you report has been standard BA procedure for years. If you buy tickets for more than one person, they authorise the single payment advised at checkout and then break it out with all the pax/route/ticket details when applying to Amex for the money. This also applies to services purchased from BA on a per person/ticket basis although some things like change fees can be bundled together.
Thank you for the reply.
1: It’s not Amex.
2: The details on the card payment are not those of any of the travellers on my booking. They are an unrelated party unknown to me.
Thank you for the reply.
1: It’s not Amex.
2: The details on the card payment are not those of any of the travellers on my booking. They are an unrelated party unknown to me.
That then is an error! Having not bought a BA ticket on a non BA Amex for 20+ years, it’s interesting to note they share that same data with other card providers, but it should of course only relate to pax you have booked.
@TooPoor – is the seat allocated to the right person in your booking?
You’ve just reminded me, check-in opens in an hour for our GCM trip. Excitement! Especially as it’s chucking it down and rather chilly here.
@TooPoor – is the seat allocated to the right person in your booking?
Good shout.
The seat reservations are still intact and as I made them.
(It’s only on the MAN-LHR leg, where *probably* my little son could get a window seat regardless, but it felt like a shame to risk him missing out on that often-available fantastic right-hand-seat view of central London for want of an £8 reservation)
There’s often a pretty good aerial view of Windsor Castle as well – I got a great pic of it in the snow last December.
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