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Forums Payment cards Virgin Atlantic Transactions not showing on App ?

  • paul-uk 105 posts

    For a week or so now, my daily transactions arent showing on the Virgin Money App

    Statements show and download OK, balance shows OK.

    It’s just the actual day to day transactions screen is missing the transactions.

    Ive cleared cache and removed app to restore – but still missing.

    Anyone had this issue and know a solution please?

    Chris8 6 posts

    Got the same problem too, I am on Android.
    I haven’t bothered to reinstall the app but it sounds like there’s no point, and it’s an issue on their end, if you’re getting it as well. It all happened with no warning.
    Thankfully I still have a paper statement, but I guess this is one of their “service improvements”. LOL.

    Chris8 6 posts

    Reporting back to say the problem has fixed itself and the transactions display once more. I didn’t reinstall or do anything, just waited. And the wooden spoon for rubbish goes to…Virgin Money!

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