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Forums Payment cards American Express Using Abroad Dining Benefit with Pocket Concierge for Japan – Timing?

  • RK228 186 posts

    Hi there,

    I have a question concerning the dining credit when used with Pocket Concierge in Japan.

    If we book now for a date in 2024, against which year would the dining credit be applied? For 2023 or 2024?

    We have used the credit previously in Japan on my wife’s card and I think it was applied when we made the booking, so I am thinking that the credit would count against my credit for this year, which I have not yet used on my card.

    Before booking though, I wanted to check if this reflected others experiences. Any thoughts on this?

    zapato1060 543 posts

    If you book for 2024, itll be 2024 credit.

    meta 1,406 posts

    It will depend on when they take payment. If it’s taken now, it will come from 2023 credit.

    DonLee 196 posts

    Just booked 2 days ago for a date in 2024. Payment posted today and redeem email confirming I have used my Abroad Dining Benefit right after the booking. Hope that helps

    RK228 186 posts

    Thanks for responses. It sounds like it will probably be applied for 2023 then, so that would be good.

    Anyone aware of the cancellation or rebooking options/terms if our plans change unexpectedly? The website mentions cancellations and refunds in the FAQ, so there must be some capability to make changes, but I don’t see where relevant terms or policies in this regard are clearly laid out.

    Reney 687 posts

    Any recommendations for Tokyo, Kyoto, Osaka, Hakone or Hiroshima for pocket concierge?

    RK228 186 posts

    Any recommendations for Tokyo, Kyoto, Osaka, Hakone or Hiroshima for pocket concierge?

    My wife, 4-year-old son, and I went to Ginza Kushikatsu Bon last summer. We really enjoyed the food and the experience. Staff were very helpful and great with our son. They also have a location in Osaka, I think.

    Saltrams 15 posts

    Just booked 2 days ago for a date in 2024. Payment posted today and redeem email confirming I have used my Abroad Dining Benefit right after the booking. Hope that helps

    Hi @DonLee, great job, I was looking for this exact subject & found this thread. Where did you book please (which restaurant) and how is it you elected to pay up front? I’m looking to use my benefit in Japan in March 24 and the prospect of using 2023 credit is very enticing!

    ありがとうございました。

    DonLee 196 posts

    Pocket Concierge

    Hi @Saltrams, I think the restaurant is irrelevant as Pocket Concierge always charge instantly when you book.

    Reney 687 posts

    Pocket Concierge

    Hi @Saltrams, I think the restaurant is irrelevant as Pocket Concierge always charge instantly when you book.

    Sorry for a basic question, are they all fixed menu is that how they change in advance?

    meta 1,406 posts

    With Pocket Concierge you can’t book more than 3 months in advance, but I think it also depends on the restaurant.

    Saltrams 15 posts

    I tried booking right away but, as @Meta says, the booking wasn’t open for my dates yet. Set a reminder for Christmas Day to check for 25th March! @Reney, I haven’t used Pocket Concierge yet but from what I can make out yes, everything is set menus. I laboriously checked all the locations listed on Pocket Concierge to find that 90% are in Tokyo but just listed by areas I hadn’t heard of.
    I hope to try Tsunahachi Tsunohazuan in Tokyo for tempura (nothing that can’t be made more delicious by battering & frying 😂).

    cin3 100 posts

    Can confirm pc charges immediately.

    And there are hundreds of restaurants outside of Tokyo. You can easily scrape to a spreadsheet.

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