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Forums Frequent flyer programs Virgin Flying Club VAA EU261 delayed arrival due to re-routing

  • AL 579 posts

    I’d like to confirm some thinking regarding EU261 compensation.

    Recently, I had a VS-issued ticket for LHR-JFK on a VS-operated and VS-marketed flight, and JFK-DCA on a DL-operated, VS-marketed flight. Upon arrival at T3, I was asked if I’d be interested in moving to an IAD flight. To cut a long story short, VS eventually confirmed that the LHR-JFK service was overbooked and I negotiated a free upgrade to Upper on the later IAD flight.

    The flight to IAD departed about five hours later than the JFK flight. Whilst waiting for the new flight, I forgot to look in to whether I could claim any compensation for the delay to arrival due to the re-routing. Could I? Or, have I given up that option by accepting the Upper upgrade?

    I’m totally fine if I have given the option up – the compensation equates to approximately one Upper reward seat’s worth of taxes, anyway, so I’m still not at a loss.

    JDB 4,551 posts

    As this was a voluntary rerouting, you are not entitled to compensation. You weren’t denied boarding, but offered the opportunity to move for which you were upgraded.

    In respect of the delay, it would in any event depend on how much later you arrived in Washington (not JFK) rather than how many hours later the direct flight departed and it would need to be 4hrs+ for this route.

    AL 579 posts

    As this was a voluntary rerouting, you are not entitled to compensation. You weren’t denied boarding, but offered the opportunity to move for which you were upgraded.

    Yes – I’m fine with this bit. I accepted the Upper upgrade offered as an inconvenience for the new departure time.

    In respect of the delay, it would in any event depend on how much later you arrived in Washington (not JFK) rather than how many hours later the direct flight departed and it would need to be 4hrs+ for this route.

    Cool – thanks! That clarifies that.

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