Forums › Frequent flyer programs › Virgin Flying Club › Virgin credit card voucher non refundable?
-
Made a booking using a CC voucher, used to upgrade in this case. Needed to cancel and Virgin advised on the phone that the vouchers are non refundable even though the points + fees are refundable less the £30? Can’t see any mention of this on Virgin Money Ts and Cs nor in any HFP article, so can anyone clarify either way?
Never heard of non-return. Recommended HUACA.
My CC voucher was returned following cancellation in 2021, however Virgin cancelled the flight – so not directly comparable.Never heard of non-return. Recommended HUACA.
My CC voucher was returned following cancellation in 2021, however Virgin cancelled the flight – so not directly comparable.yes they said if they cancel the flight then only then would it be refundable. Luckily they advised that as this wasn’t advised during the initial booking they would waive it and refund them.
- This reply was modified 54 years, 3 months ago by .
- You must be logged in to reply to this topic.
Popular articles this week:
New to Head for Points?
Welcome! We’re the UK’s most-read source of business travel, Avios, frequent flyer and hotel loyalty news. Let us improve how you travel. Got any questions? Ask them in our forums.
Latest Forum Posts
- BBbetter on Chat thread – Friday 29th March
- Phil H on Chat thread – Friday 29th March
- BA Flyer IHG Stayer on Denied entry to contracted BA lounge in Phoenix
- Skywalker on Denied entry to contracted BA lounge in Phoenix
- JaneDoe on Chat thread – Friday 29th March
- JDB on Cancellation, downgrade, 2-1 voucher and re-route to different London airport
- Skywalker on free change of flight on day of travel – what is the minimum time required?
- Swiss Jim on Cancellation, downgrade, 2-1 voucher and re-route to different London airport
- BA Flyer IHG Stayer on Cancellation, downgrade, 2-1 voucher and re-route to different London airport
- Sandj on Travel Republic – any experience?
Check reward flight availability instantly for free!
Booking a luxury hotel?
Our luxury hotel booking service offers you GUARANTEED extra benefits over booking direct. Works with Four Seasons, Mandarin Oriental, The Ritz Carlton, St Regis and more. We've booked £1.7 million of rooms to date. Click for details.