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Forums › Frequent flyer programs › British Airways Club › Will we see status, more and more linked to the air you fly on.
The existing system has FQTV and FQTS, so is literally designed for this, but as we know is rarely done properly in practice.
Indeed, and all those who have reported problems have failed to use that dual functionality and run aground by only having one (lower status) FF number in the booking and hoping to rely on a physical or digital membership card of a higher status for better benefits. That may work sometimes, but not always, and there’s no obligation on BA or any airline to accept it.
Let’s not lose sight that the people here know the rules, play the game. And make up 0.???% of the PAX.
I think the goose that has been killed are those travelling Club on business who choose BA to benefit from status on leisure travel. All of a sudden there are better options…
The existing system has FQTV and FQTS, so is literally designed for this, but as we know is rarely done properly in practice.
Indeed, and all those who have reported problems have failed to use that dual functionality and run aground by only having one (lower status) FF number in the booking and hoping to rely on a physical or digital membership card of a higher status for better benefits. That may work sometimes, but not always, and there’s no obligation on BA or any airline to accept it.
You are correct the system has the functionality. The problem is the staff do not know how toy use it, that it even exists and have received absolutely no training from BA. This is particularly an issue at outstations where there are no BA staff.
For those of us with earned status who now wish to credit to another programme, as they have no chance of obtaining status in BA going forward (me), this is deeply frustrating. I do not want to circumvent the system and I have not had to do so for over 15 years. It should be entirely possible for me to use the First wing and group 1 boarding while crediting to my choice of programme.
I think it is really telling that First Wing Staff are telling customers that they must credit to BA to obtain access (me twice in one week) and that all one world carriers removed the functionality to change numbers via the web site and MMB function on April 1st. It stinks frankly and seems entirely anti competitive.
…I think it is really telling that First Wing Staff are telling customers that they must credit to BA to obtain access (me twice in one week)…
Are they quoting any One World rules “and/or” BA rules?
Similarly pax with some low OW status on boarding card, not in a premium cabin attempts to enter BA lounge on a BA Gold card. Computer correctly says no.
According to the OneWorld published rules, presenting the status card is sufficient, so computer incorrectly says no.
I am still inclined to take this view, despite @JDB clucking every bit as much as an RJ metallic fowl! The OW terms make no mention of the FF number having to be displayed on the BP:
“Enjoy exclusive access to premium airport lounges around the world with oneworld Emerald or Sapphire frequent flyer tier status. Members of oneworld airline frequent flyer programmes with the equivalent of oneworld Emerald or Sapphire tier status can use lounges offered by oneworld airlines when departing on any flight marketed and operated by any oneworld member airline, regardless of cabin class being flown (exceptions are noted below).
Emerald tier frequent flyers can use First Class, Business Class or frequent flyer lounges.
Sapphire tier frequent flyers are welcome in Business Class* or frequent flyer lounges. (*does not include Qantas Domestic Business Lounges)
Emerald and Sapphire members may invite one guest to join them in the lounge. The guest must also be travelling on a flight operated and marketed by a oneworld carrier. ***You must be prepared to show your boarding pass and frequent flyer membership card, with oneworld Emerald or Sapphire tier status, to access a lounge.*** Access is available on the day of travel (or before 06:00am the following day), at the airport from which the oneworld flight on which the eligible customer is travelling departs.”
And I agree with @Paul about it being something of a stitch up!
clucking every bit as much as an RJ metallic fowl – you’re gonna get complaints!
Personally I agree about the interpretation of the rules and said so in one of the threads the other day (or was it this one, I’ve lost track!).
Where I think it can be expected to go wrong is if you have a BP which says ‘RJ tin duck = OW Ruby’ because that’s where you want to earn the points and then try waving someone else’s higher OW status card. OK I admit I did make part of that up.
Ironically all my travel for the next 12 months is totally @JDB compliant so I can’t test any of this 😂
Going for Rhodium Kakapo is still on the options list if things are still the same in 12 or 24 months.
Going completely off topic, I’m now sorted for the next two years after BA coughed up for my ORC claim from last month. Bizarrely they gave me the correct 5,601TP for three missing flights (3 * 140 * 13.33), and then added 5,655 for the BAH Double TP bonus. Where the additional 54TP came from I’ve no idea.
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