Eurostar has confirmed that its long-delayed service to Rotterdam and Amsterdam will begin on 4th April. There will be two trains per day from London St Pancras, leaving at 8.31am and 5.31pm.  It .....

Eurostar has confirmed that its long-delayed service to Rotterdam and Amsterdam will begin on 4th April. There .....

10 Feb 201810 February 2018 by Rob Burgess • 71 comments

As the story (as told by Marriott’s CEO) goes, the company was very surprised by the lack of overlap between its existing customer base and the customers it acquired when it bought Starwood .....

As the story (as told by Marriott’s CEO) goes, the company was very surprised by the lack of overlap .....

10 Feb 201810 February 2018 by Rob Burgess • 52 comments

If you’ve got a bit of spare time over the next few weeks, you could take advantage of a new Virgin Atlantic promotion for 40% off redemption flights from London to Miami. Full details are on .....

If you’ve got a bit of spare time over the next few weeks, you could take advantage of a new Virgin .....

10 Feb 201810 February 2018 by Rob Burgess • 35 comments

In an attempt to stem the flow of business to Norwegian, British Airways is offering some very aggressive World Traveller Plus fares from Scandinavia to the USA. These deals are laughably cheap, .....

In an attempt to stem the flow of business to Norwegian, British Airways is offering some very aggressive .....

9 Feb 20189 February 2018 by Rob Burgess • 120 comments

The price gap between refundable and non-refundable flights is normally huge, as we all know.  The risks of buying a non-refundable flight can be offset by travel insurance, but that doesn’t .....

The price gap between refundable and non-refundable flights is normally huge, as we all know.  The risks of .....

9 Feb 20189 February 2018 by Rob Burgess • 54 comments

It is ‘hotel category changes’ week.  Marriott and Starwood announced their 2018 changes yesterday, but first I want to look at Club Carlson. Club Carlson, the Radisson / Park Inn / Park .....

It is ‘hotel category changes’ week.  Marriott and Starwood announced their 2018 changes .....

9 Feb 20189 February 2018 by Rob Burgess • 32 comments

The end could be approaching, medium term, for the free British Airways American Express credit card after American Express finally lost a key European Union ruling yesterday. The decision means that .....

The end could be approaching, medium term, for the free British Airways American Express credit card after .....

8 Feb 20188 February 2018 by Rob Burgess • 120 comments

If you missed our article last week, American Express is now accepted at Aldi. A ‘£5 cashback when you spend £10’ offer appeared on many Amex cards yesterday – I have it on my .....

If you missed our article last week, American Express is now accepted at Aldi. A ‘£5 cashback when you .....

8 Feb 20188 February 2018 by Rob Burgess • 100 comments

One thing that keeps this job interesting is that you always learn something new about schemes you thought you understood backwards. It is a fairly well known fact that you can cancel any BA flight .....

One thing that keeps this job interesting is that you always learn something new about schemes you thought you .....

8 Feb 20188 February 2018 by Rob Burgess

This is my review of the Lufthansa lounges at London Heathrow Terminal 2. This is part of our series of reviews of airport lounges across the UK.  You see all of the reviews here. My SWISS First .....

This is my review of the Lufthansa lounges at London Heathrow Terminal 2. This is part of our series of .....

8 Feb 20188 February 2018 by Rob Burgess • 21 comments

Accor Hotels, which own Novotel / Ibis / Mercure / M Gallery / Sofitel / Pullman etc, has brought back its potentially generous promotion to earn 6,000 bonus Avios or €120! You will earn €120 of .....

Accor Hotels, which own Novotel / Ibis / Mercure / M Gallery / Sofitel / Pullman etc, has brought back its .....

7 Feb 20187 February 2018 by Rob Burgess • 26 comments

American Express Platinum and Centurion cardholders get a number of decent hotel deals, mainly through the Fine Hotels & Resorts programme (late check-out, upgrade if available at check-in, free .....

American Express Platinum and Centurion cardholders get a number of decent hotel deals, mainly through the .....

7 Feb 20187 February 2018 by Rob Burgess • 99 comments

Virgin Atlantic sent me a press release this week about the expansion of Heathrow.  There is nothing in it that you haven’t heard before, but it did contain three interesting statistics .....

Virgin Atlantic sent me a press release this week about the expansion of Heathrow.  There is nothing in .....

7 Feb 20187 February 2018 by Rob Burgess

If you have a Regus card (or a DragonPass, as they are usually accepted at airport locations), you’ll be interested to know that the new Regus Express business centre in Heathrow Terminal 3 I .....

If you have a Regus card (or a DragonPass, as they are usually accepted at airport locations), you’ll be .....

7 Feb 20187 February 2018 by Rob Burgess