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‘The Travel Brief’, the weekly Head for Points travel trade newsletter

Welcome to The Travel Brief, your weekly trade round-up of UK business travel and travel loyalty news as well as the latest reviews and features from the Head for Points team. If you are not a .....

Welcome to The Travel Brief, your weekly trade round-up of UK business travel and travel loyalty news as well .....

by Rob Burgess

Join us at ‘Loyalty Summit’ in London on Thursday 21st September

If you work in the loyalty industry, I’d like to invite you to register for the one-day ‘Loyalty Summit’ conference. It is taking place at the recently opened Hyatt Regency London .....

If you work in the loyalty industry, I’d like to invite you to register for the one-day ‘Loyalty .....

by Rob Burgess21 comments

How to do a hotel mattress run – and what can go wrong

What is a hotel mattress run, and how do you do one? I thought I would take a look at the concept of ‘mattress runs’ today.  A ‘mattress run’ involves booking a .....

What is a hotel mattress run, and how do you do one? I thought I would take a look at the concept of .....

by Rob Burgess61 comments

Why Etihad’s ‘Win 5 Million Miles’ challenge is going to be a mess

Weird things are happening at Etihad Guest. For an airline which is easily the weakest of the Middle East ‘Big Three’, taking an axe to its loyalty programme was a bizarre move. Yet, .....

Weird things are happening at Etihad Guest. For an airline which is easily the weakest of the Middle East .....

by Rob Burgess98 comments

Hilton Honors puts up redemption prices at top resorts

With no notice to members, Hilton Honors has increased reward pricing at some of its top hotels and resorts. These are primarily hotels under the Conrad and Waldorf Astoria banners. Hilton Honors .....

With no notice to members, Hilton Honors has increased reward pricing at some of its top hotels and resorts. .....

by Rob Burgess

Qatar Airways CEO resigns after 27 years

Akbar Al Baker, CEO of Qatar Airways for the last 27 years, has announced his resignation. His last day at the airline will be 5th November. He will be replaced by Mohammed Al-Meer. Al-Meer is .....

Akbar Al Baker, CEO of Qatar Airways for the last 27 years, has announced his resignation. His last day at the .....

by Rob Burgess76 comments

Is THIS the strategy behind the Virgin Atlantic changes?

I’m in Poland at the moment, so I’m catching up with the Virgin Atlantic Flying Club changes at roughly the same time as the rest of you. Rhys has been doing the heavy lifting in the .....

I’m in Poland at the moment, so I’m catching up with the Virgin Atlantic Flying Club changes at .....

by Rob Burgess96 comments

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