£250 or 50,000 Avios if BA flies you in ‘Old First Class’!

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The roll-out of the new British Airways First Class seat is now complete.  If you get on a British Airways plane and are seated in First, this is what you should get:

British Airways new First Class seat

However, there still a chance that you may end up with this:

British Airways old First Class seat

ALL of the Boeing 777’s have the new First Class seat, as do all of the Boeing 747’s with 70 Club World seats and of course the new A380’s (the 787’s delivered so far do not have First Class).

However, there are also 25 Boeing 747’s with 52 Club World seats.  Half of these do NOT have the new First Class seat fitted, because they are due to be scrapped as additional A380’s and B787’s arrive.

British Airways has now launched a generous (in my view) compensation scheme if you find yourself flying in ‘old First’.  On most routes, you will be offered a £250 British Airways voucher or 50,000 Avios points as compensation.

Remember that this is per person and per direction.  If you were (un)lucky enough to get old First on both legs of your return flight, you would have accrued £1,000 of BA vouchers or 200,000 Avios between you.

I think this is a decent deal.  You obviously receive the same food, drink and lounge access whatever version of First you get.  The old and new seats are also – give or take – the same size and the same configuration.  The main difference (apart from wear and tear on the old seats) is the tiny TV screen – something I never use anyway.

I can understand that, if you have been waiting for a dream trip for a long time, that the old seat may be a disappointment.  However, personally, thinking about how I would use the £500 per couple (or 100,000 Avios) compensation would make up for it ….

Sadly – before anyone asks – it is not possible to guarantee any route which would have old First, in case you thought this would be a good way to get yourself a pay out!

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  1. Raffles .. What’s the story with compensation for bag delays?
    I flew out of t5to krakow on Friday. Checked in 2 bags, all had priority labels. Arrived in krakow 11pm where only one bag was delivered. I received the 2nd bag last night. I did have to spend money in the absence of my bag. For example about £30 on razors , gel, moisturiser, toothbrush, paste, deodorant, and soap. I also had no clothes for a friends pre wedding party. So I bought a pair of shoes £50, jeans and shirt and jumper for £90, and boxer shorts socks and gloves for £25. What are my chances of a reimbursement from your past experiences. In the past 6 months I have had 2 bags lost and was awarded 10’000 avoids both times. I am silver, my flight was via Berlin with airberlin operating the 2nd leg . And I was in economy. Thanks

    • No idea, never had it happen to me! BA would probably encourage you to claim via your travel insurance first, it is worth checking if any of your credit cards or your bank account come with a free policy that covers this. If BA loaded the bag in London then technically it is airberlin you should chase.

    • I love the way auto-correct tends to turn Avios into Avoid / Avoids… I guess IAG didn’t think about that one when rebranding their mileage currency 🙂

  2. pazza2000 says:

    50k Avios does seem rather generous, not that I would be complaining. I would now rather find myself in OF with a gratis 50k than NF, perhaps I’ll need to rethink LAS via LAX this year and go direct via LGW

    • Las Vegas flights from Gatwick don’t have First at all, and all flights from Gatwick that do have First have New First.

      Or did you mean fly direct from Heathrow, in which case yes, Old First is a possibility.

      • i didnt realise they flew from both airports tp vegas. this must be the only long haul they have flights from both is it?

        • I think it is currently. BA has flown to New York JFK from both in the past, but hasn’t flown from Gatwick for a few years now, aside from the odd bad weather diversion on the City flights.

  3. Got my fingers crossed for having this for a DME trip in April.

    • Very unlikely as the 747 flight is normally one with 70 Club seats and hence almost always has New First.

  4. Another good post Raffles 🙂 I have not paid much attention to new F but is it really so much superior to old F that passengers would be hugely disappointed? It is not clear to me from the pics that it is so the avios look very generous to me, but the cash about right. I was not a great fan of old F and only flew it once, preferring CW. I found old F on the small 744 cabin was somewhat claustrophobic so hopefully new F is less so and brighter too.

    • Same footprint for the seat, at the end of the day. The TV size is the only ‘wow’ factor over the old version.

      • Rather sad, it seems not that long aho that BA set standards. So compensation is a great deal excepr for those who lime newest of everything.

  5. Eastland says:

    Im now hoping for old first for our Barbados return in June. 100k back on the 125k avios i spent would be lovely!

    • No chance I’m afraid. The First routes from Gatwick all use 777s and all those with First already have New First.

  6. Any chance some of this is retrospective? Went to LAX in OF earlier this year. Never made a complaint so didn’t even get 30k each. Thoughts?

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