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The Economist back-pedals on the 12,000 free Avios promotion

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Back in November I wrote about a very generous promotion that The Economist was – and still is – offering in conjunction with Iberia Plus.

You will receive 12,000 Avios for taking out a £155 subscription to the magazine for one year.  Whilst this is not a bad deal on its own, it is an even better deal if you take up The Economist on the clause in their terms and conditions which allows you to cancel at any point for a pro-rata refund.

I first got wind of trouble last Monday when a reader told me that he was having difficulty getting the call centre to cancel his subscription.  Since the terms and conditions of the offer are very clear, I told the reader to keep pushing back as The Economist has NO CHOICE but to refund him.

I added a warning note to my original article at that time.

On Tuesday, another reader told me that he had successfully cancelled via email with no problems.  I thought the first reader had just hit a grumpy agent.

Yesterday, however, this clause started appearing on subscription confirmations:

rsz_economist

The website for this offer has now been updated to include this information.

The terms and conditions were changed on January 16th.  If you ordered before that date, you will receive your refund.  If there is any push back from the magazine, push back yourself.  You are due your money.

If you applied on or after January 16th, you are now bound by these rules:

Cancellation

Unless specifically stated in any Subscription offer or promotion when you place your Subscription order, you have the right to cancel your Subscription at any time. Please note that if your Subscription includes a digital element, by placing your order you agree that we may start your Digital Subscription immediately and you acknowledge that you will lose your right to a refund in relation to any issues that have been published before you cancelled.

If you exercise your right to cancel, unless the terms of any Subscription offer or promotion state otherwise, we will reimburse all payments received from you, less a pro-rated amount for each issue delivered (if your Subscription contains a print element) or published (if your Subscription is a Digital Subscription only) before you cancelled.


How to earn Avios from UK credit cards

How to earn Avios from UK credit cards (April 2024)

As a reminder, there are various ways of earning Avios points from UK credit cards.  Many cards also have generous sign-up bonuses!

In February 2022, Barclaycard launched two exciting new Barclaycard Avios Mastercard cards with a bonus of up to 25,000 Avios. You can apply here.

You qualify for the bonus on these cards even if you have a British Airways American Express card:

Barclaycard Avios Plus card

Barclaycard Avios Plus Mastercard

Get 25,000 Avios for signing up and an upgrade voucher at £10,000 Read our full review

Barclaycard Avios card

Barclaycard Avios Mastercard

5,000 Avios for signing up and an upgrade voucher at £20,000 Read our full review

There are two official British Airways American Express cards with attractive sign-up bonuses:

British Airways American Express Premium Plus

25,000 Avios and the famous annual 2-4-1 voucher Read our full review

British Airways American Express

5,000 Avios for signing up and an Economy 2-4-1 voucher for spending £15,000 Read our full review

You can also get generous sign-up bonuses by applying for American Express cards which earn Membership Rewards points. These points convert at 1:1 into Avios.

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & four airport lounge passes Read our full review

The Platinum Card from American Express

40,000 bonus points and a huge range of valuable benefits – for a fee Read our full review

Run your own business?

We recommend Capital on Tap for limited companies. You earn 1 Avios per £1 which is impressive for a Visa card, along with a sign-up bonus worth 10,500 Avios.

Capital on Tap Business Rewards Visa

Huge 30,000 points bonus until 12th May 2024 Read our full review

You should also consider the British Airways Accelerating Business credit card. This is open to sole traders as well as limited companies and has a 30,000 Avios sign-up bonus.

British Airways Accelerating Business American Express

30,000 Avios sign-up bonus – plus annual bonuses of up to 30,000 Avios Read our full review

There are also generous bonuses on the two American Express Business cards, with the points converting at 1:1 into Avios. These cards are open to sole traders as well as limited companies.

American Express Business Platinum

40,000 points sign-up bonus and an annual £200 Amex Travel credit Read our full review

American Express Business Gold

20,000 points sign-up bonus and FREE for a year Read our full review

Click here to read our detailed summary of all UK credit cards which earn Avios. This includes both personal and small business cards.

Comments (45)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Stuart McIntyre says:

    I was one of the fortunate ones. Cancelled as soon as the 12000 points had hit my Iberia account. Despite having already received two copies of the magazine, I received a full (not pro-rata’d) rebound of the £155. Only took one email too.

    I think the lesson is to move quickly and decisively on these ‘too good to be true’ promotions. I registered 7 accounts when the Best Secret promo ran last year, and it practically kitted us out of our skiing trip back in December!

  • Waribai says:

    Phew! I signed up when someone mentioned in the comments that China was the cheapest. Only to discover, to my chagrin, that the CNY price was circa £240. Luckily, this was in December and I got a full refund!

  • Flieduk says:

    I do not get this. If you are in the EU you are still able to cancel within 14 days. Or are they not going to credit the Avios until you have held the subscription for a year?

    • JohnG says:

      They aren’t stopping people from cancelling. They are saying you must be a member for a year to get the avios, which they could only enforce by not giving them to people until the end of the subscription.

      • Rob says:

        No, that is not it. They ARE stopping you cancelling. Avios post after 4 weeks.

        • JohnG says:

          Sorry! I clearly got the wrong end of their terms. Reading it again it is clear that as you say, you can’t cancel. Apologies if I confused anyone 😐

    • Rob says:

      You cancel in 14 days. Avios post after 4 weeks if not cancelled. After 14 days you cannot cancel.

  • Umberto says:

    I am gutted. I woke up this morning and was gonna do it when I read this article. Do you know if it is possible to pay monthly? Or is the offer only for those who pay in full?

  • Thomas says:

    Would love to know how many people, not just HFP readers, took this offer up and canceled.
    Someone in their offices is probably getting an earful for all the ‘lost’ Avios.

  • Rob says:

    After all the heated phone calls and letter’s, I received an email saying I would receive a refund but still have not received it. Hoping Monday or Tuesday because I cannot be bothered with any more phone calls or e-mails.

  • Chewbacca says:

    Does this only apply to the one year subscription or also the three year one and can you switcg from 1to 3? I also have an ongoing subscription that was going to switch to three. Is there any mention of not already being a subsciber. Great if I can cancel and then renew, would it be too cheeky to cancel and renew on the same call? 🙂

    • Adam says:

      Until now the points have credited in 7 days so will be interesting when the points will credit if EU residents can still cancel in 14 days

      • Alan says:

        I think that was only initially. I applied mid December and they didn’t post for a month.

  • Graeme says:

    Phew – I placed my order on the 15th! Fingers crossed the points will post within two weeks, just to be doubly safe.

    • mrbw says:

      Same, ordered on the 13th, but can’t find the original t&c’s (!) just incase they try to hold me to new terms. (?) (doe’s anyone have a screen shot?)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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