Maximise your Avios, air miles and hotel points

Anyone received Avios points from a Flybe service yet?

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Flybe launched as an Avios partner on October 27th.  Since then, you have been able to earn points by including your number in your Flybe booking.  Only codeshare services with a BA flight number can be credited to

The earnings rate (2 or 4 Avios per £1 spent excluding taxes) is not fantastic although, to be honest, it will be a lot more competitive with BA after the changes of April 28th kick in.

I have received a handful of emails recently from Flybe passengers who have not received Avios points from their flights.  These are not one-offs, they are from people who take Flybe services on a regular basis and are not receiving anything.

Here is one quote from a reader:

“I’ve flown 5 times with them in the short space of time they have had Avios and not one single flight has been credited to my account.  I’ve been in contact with Flybe, who duly investigate and reply saying I’ve been credited the miles.  I then look at my Avios account and I haven’t.”

Here is a quote from the HfP comments section on Monday:

“I had 2 Flybe flights credit ok in early December but of the 3 flights flown since none have credited.”

and another:

“Yet to see a single point posted for my husband.”

Paul posted a possible solution:

“I got my Avios for 2 flights after writing locators to t[email protected] and sending them my number with spaces between each number (otherwise their system sees it as a CC number and does not show to support staff).  Takes around a month for them to answer but works.”

Flybe has made retroclaiming incredibly hard.  You only have a 10 day window in which to file your claim for missing miles.

Here are the official rules from

Please ensure you have checked the eligibility criteria which are detailed in the Terms and Conditions and allowed 30 days after completion of your whole Flybe itinerary for the Avios to be credited to your Avios account.

Contact the Flybe Customer Service team for investigation via our dedicated Avios contact form here.

You have up to 40 days from completing the eligible Flybe flight to query your Avios application. In the event that you do not make a claim within the specified period, any Avios that are not claimed will be lost.

You must do it no earlier than 30 days and no later than 40 days from the date you flew.  I’ve never seen anything like this before ….. except of course from firms selling goods with dubious ‘cashback’ deals which can only be claimed by posting the claim form on a full moon in June from Hong Kong.

Do post below if you have any experiences to add.  Sadly, my planned Flybe trip this month was scuttled when the flight time was moved by a modest six hours and I was forced to cancel.

How to earn Avios points from UK credit cards

How to earn Avios from UK credit cards (June 2022)

As a reminder, there are various ways of earning Avios points from UK credit cards.  Many cards also have generous sign-up bonuses!

In February 2022, Barclaycard launched two exciting new Barclaycard Avios Mastercard cards.

Until 18th July 2022 there is an astonishing special offer on these cards. You get 50,000 Avios on the Avios Plus Mastercard and 10,000 Avios on the free Avios Mastercard. You can apply here. We strongly recommend getting the Avios Plus card whilst this offer is running.

You qualify for the bonus on these cards even if you have a British Airways American Express card:

Barclaycard Avios Plus card

Barclaycard Avios Plus Mastercard

50,000 Avios for signing up (A CRAZY SPECIAL OFFER!) and an upgrade voucher for spending ….. Read our full review

Barclaycard Avios card

Barclaycard Avios Mastercard

10,000 Avios for signing up (SPECIAL OFFER) and an upgrade voucher for spending £20,000 Read our full review

There are two official British Airways American Express cards with attractive sign-up bonuses:

British Airways BA Premium Plus American Express Amex credit card

British Airways American Express Premium Plus

25,000 Avios and the UK’s most valuable card perk – the 2-4-1 voucher Read our full review

British Airways BA Amex American Express card

British Airways American Express

5,000 Avios for signing up and an Economy 2-4-1 voucher for spending £12,000 Read our full review

You can also get generous sign-up bonuses by applying for American Express cards which earn Membership Rewards points.

SPECIAL OFFER: The sign-up bonus on Amex Gold is increased from 20,000 Membership Rewards points to 30,000 Membership Rewards points until 19th July 2022. This card is free for the first year.

American Express Amex Gold

American Express Preferred Rewards Gold

Your best beginner’s card – 30,000 points, FREE for a year & two airport lounge passes Read our full review

American Express Platinum card Amex

The Platinum Card from American Express

30,000 points and an unbeatable set of travel benefits – for a fee Read our full review

Run your own business?

We recommend Capital On Tap for limited companies. You earn 1 Avios per £1 which is impressive for a Visa card, along with a sign-up bonus worth 10,000 Avios.

Capital On Tap Business Rewards Visa

10,500 points bonus – the most generous Avios Visa for a limited company Read our full review

You should also consider the British Airways Accelerating Business credit card. This is open to sole traders as well as limited companies and has a 30,000 Avios sign-up bonus.

British Airways Accelerating Business American Express card

British Airways Accelerating Business American Express

30,000 Avios sign-up bonus – plus annual bonuses of up to 30,000 Avios Read our full review

There are also generous bonuses on the two American Express Business cards, with the points converting at 1:1 into Avios. These cards are open to sole traders as well as limited companies.

Amex Platinum Business American Express

American Express Business Platinum

40,000 points sign-up bonus and a long list of travel benefits Read our full review

American Express Business Gold

20,000 points sign-up bonus and free for a year Read our full review

Click here to read our detailed summary of all UK credit cards which earn Avios. This includes both personal and small business cards.

(Want to earn more Avios?  Click here to visit our home page for our latest articles on earning and spending your Avios points and click here to see how to earn more Avios this month from offers and promotions.)

Comments (32)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Karen says:

    My husband flies weekly with Flybe and although he was credited with avios for flights in December- none since!

  • Oliver says:

    I’ve had numerous retrospective claims rejected as I failed to comply with their 40 day deadlines! That’s despite updating my online Flybe profile (post flight booking) to include my Avios Number. Annoying given all my bookings were made using my Flybe profile! Their Twitter team were very quick to respond however, they do appear to have a “computer says No” mentality!

  • Oliver says:

    Update: Just got off the phone with Flybe and it appears they’re now acknowledging they have a system issue with Avios Numbers. I was advised an email communication is imminent and that all claims will be honoured.

    For example on my most recent booking I know for certain I applied my Avios Number at the time of booking however, when I reviewed my booking today it appears the Flybe system rejected my avios number. The agent I spoke with requested I reconfirm the last nine digits of my Avios number.

    I await impatiently the offical Flybe communication on the issue.

  • Paul says:

    I’ve had points for both flight sectors flown in the last month credited to my account this morning…If that’s off the back of your post then thanks 🙂

  • tony says:

    I got a generic e-mail from them today, saying that they had a problem. My reading of it was that the old Rewards points had been awarded and they would stick. The issue had now been sorted out and Avios would be awarded going forward but otherwise, end of. Charming!

    Mail below:

    Following the launch of our new Avios Travel Rewards programme, our Rewards4all scheme should have closed for earning points on January 9th 2015. Unfortunately due to a system error this did not happen. We’re sorry about this.

    It’s meant Rewards4All points were still being earned and allocated to you after this date. These points will be honoured and we will be rectifying the issue as soon as possible. There’s no need to call or email us, we are on the case and know what the issues are.

    Remember you will need to spend your points by 31st March 2015 on flights that depart on or before 24th October 2015.

    • Thomas says:

      I just had a slightly different generic email from them, and all points have now posted;


      Thank you for joining the Avios Travel Rewards programme. We have experienced a system error, so there has been a delay in your Avios being credited for your recent flights with us.

      We have now fixed this and your Avios have been credited to your account, so there’s no need to call or email us.

      We’re sorry about this.

      The Flybe Team

    • Rob says:

      That is not my understanding of the situation and I believe that is a badly worded email ….

  • Scott says:

    Just got all 9 missing flights credited.
    Suspect this post had some influence, so thanks again Rob!

  • Ed says:

    Similar story, I’ve flown with Flybe 4 times this year. Tried to claim Avios retrospectively through the Flybe website but can’t manage it.

  • HP Saucey says:

    Turns out my claim was ineligible as the fare I bought was unpublished…not sure how to find these things out at the time of booking…

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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