How many British Airways passengers with status use Heathrow Terminal 5 in a day?

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A Head for Points reader was passing through Terminal 5 over Easter when he found a copy of the daily British Airways ‘Premium Brief’ document on the floor, so he sent me a photo of it!

It is for a Saturday, so it is not representative of a normal business day.  The proportions are interesting though.

The long-haul load factor was a hugely impressive 96%, although that would have been skewed by holiday traffic as it was the Saturday after the schools broke up.  Short-haul was over 80%.

How many British Airways passengers with status use Heathrow Terminal 5 in a day?

The number of card holders in Terminal 5 on that particular day was:

Premier:  55

Gold:  2,982

Silver:  2,416

Bronze:  2,081

The proportions here are interesting.  There are, obviously, substantially higher numbers of Bronze members compared to Silver and Gold.  However, by definition, a Gold flies more than a Silver and a Silver flies more than a Bronze.  This is why Gold card holders was the highest % of status passengers.

It is also gives you a glimpse into the number of people using the British Airways lounges.  On that particular Saturday, there were 5,400 people able to access the lounges via status.  These could all bring a guest.  There would also been oneworld status members who could use the lounges plus non-status passengers flying in Club World, Club Europe or First.

It is very easy to see how 10,000 people could have passed through the British Airways lounges in Terminal 5 on that particular day.

These numbers also given an insight into why priority boarding is now so chaotic.  Allowing Bronze members to have Priority Boarding added about 40% to the number of people who were allowed to use it on the back of their status, which is why some flights have very few people on them who do not qualify for it!

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  1. Presumably a decent proportion of cardholders could’ve been flying into heathrow instead of out of it, so perhaps the pressure on lounges wasn’t as great as 10,000.

  2. Charlie says:

    What would be interesting is to know what % of passengers this represents – I’m sure the total number is out there somewhere!

  3. I went through T5 on the Sunday (29th, I think).
    There was signs on the J check in desks saying that no guesting would be permitted due to overcrowding!

  4. Do they still have the ad which says how many of their customers can use the lounges, I thought it was 65,000 (it said something like every day 65k of our exec club members can use lounges no matter what class they are flying in). This would imply that 8% of them flew on this day which I don’t think is realistic, could it include all ow status pax?

  5. Mario Prodi says:

    Would be good to use the 96% load factor and seats available on that day (based on aircraft types) to work out total passengers and then from that the proportion of BA status holders compared to the total passengers.

  6. Adam W says:

    “However, by definition, a Gold flies more than a Silver and a Silver flies more than a Bronze.”

    “In general” or “typically” maybe but certain not “by definition”. It is even possible to be a Blue member and fly more than a Gold.

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