Aspire lounge in T5 – official photos and the official entry rules!

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Today is the official opening of the Aspire lounge in Heathrow Terminal 5.  Yesterday evening I was sent some official photographs by Priority Pass which you can see below.  I have also reproduced the official press release.

You can buy entry tickets via the Aspire website.

Aspire Lounge Heathrow Terminal 5 Priority Pass


The access rules are as we expected:

Priority Pass IS accepted.  This is great news if you have an American Express Platinum charge card as this comes with two Priority Pass cards, each of which admits two people for FREE.  If you don’t have an Amex Platinum, take a look at my other article today which shows how to buy a Priority Pass for half price – although, with that deal, you still pay £15 per visit on top.

Lounge Club is NOT accepted – this is a blow to Amex Gold cardholders as they receive two free passes each year for any Lounge Club lounge.

Airport Angel is NOT accepted

Cash prices are £40 on the door and £35 if you book in advance

Note that NOT all food and drink will be free.  There will be a charge for champagne and premium wines as well as for premium food dishes.  All drinks are served from a bar – it is not self-service.  The showers and spa will also incur an additional charge.

Aspire Lounge Heathrow Terminal 5 Priority Pass

The official press release:

London (4th August 2015): Collinson Group, owners of Priority Pass, and Swissport, the world’s largest aviation services provider, today announced the opening of the first independent, shared use lounge at London Heathrow Terminal 5.

‘Aspire, the Lounge and Spa at LHR T5’ will be jointly owned and operated by Swissport and Airport Lounge Development (ALD), Collinson Group’s lounge operating arm. Located at Gate A18 in Terminal 5, it will be the first lounge open to all travellers in one of the world’s busiest airport terminals.

Priority Pass members will have access to the lounge as part of their membership. Travellers without membership can enjoy three hours in ‘Aspire, the Lounge and Spa at LHR T5’ for £35 when booked in advance at or for £40 at reception on the day subject to availability. The lounge is open from 5am until 11pm daily.

Aspire Lounge Heathrow Terminal 5 Priority Pass

Errol McGlothan, General Manager EMEA, Collinson Group said: “Aspire, the Lounge and Spa at LHR T5 has been designed to meet the exacting needs of the millions of travellers who travel through the terminal every year. Using insights gained from frequent travellers, we are confident that we’ve delivered the most compelling destination lounge where travellers can relax and refresh ahead of their next journey. Developed in partnership with Swissport, we are delighted to offer travellers access to an independent lounge at Heathrow Terminal 5 for the first time.”

Stephen Wilkinson, Property Director, Heathrow said: “We are delighted to announce that as of today, we now have independent lounges in each of our terminals. Our team works tirelessly to ensure our customers receive the very best service when they fly and we’re delighted that Aspire, The Lounge and Spa at LHR T5, at Terminal 5 will enhance this service from today.”

Shaun Weston, Travel Services Director, Swissport commented: “Since launching in 2012, the Aspire brand of airport lounges has grown in popularity and now covers many global destinations. The opening of ‘Aspire, the Lounge and Spa at LHR T5’ is a significant step for Swissport, giving us a presence in one of the world’s leading airport terminals. We look forward to combining our operational expertise with Collinson Group’s reach amongst travellers, to deliver a world class facility.”

Aspire Lounge Heathrow Terminal 5 Priority Pass

The 4,000 sq ft lounge space is dominated by soaring windows on two sides giving guests dramatic runway views. An extensive British-inspired seasonal food and drink menu has been created which includes a wide range of complimentary as well as premium (chargeable) options, changing throughout the day. Guests can also enjoy a unique opportunity to sample Spey Whisky, draught beer and a selection of wines on a complimentary basis or choose to pay for carefully selected ‘Wine Flights’, an innovative way to taste a variety of wines from different regions.

A highlight of the lounge is the ‘Bliss Spa at Aspire’ which is the award-winning beauty company’s first location in an airport. The specially designed travel spa menu includes a range of facials, manicures and pedicures available as refreshing 20 minute express, or luxurious 40 minute appointments guaranteed to deliver amazing results in a fun, positive environment.

This includes an express version of the famous Bliss Spa Oxygen Blast facial, a 40 minute complexion reviver for bright, glowing skin and the Hot Cream Manicure for perfect nails. & magazines, refreshments and beverages.

To help guests relax before or during a long trip, state-of-the-art ‘rest pods’ let guests  recline back on specially engineered, reclining loungers, watch television and recharge in private so that they are rejuvenated for the journey ahead.

Travellers on business will have access to connected work spaces with complimentary high speed WiFi, charging posts and designated quiet zones to make the most productive use of their time.”

If you are planning to visit the Aspire lounge and do not have a Priority Pass, your best option is to book in advance and guarantee admission via the Aspire website here.

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  1. Out of interest, should Amex Platinum supplementary card holders receive their PP card automatically or does it need to be requested. I’ve had one for about a year as the main cardholder but my husband doesn’t have one….

    • Not sure. What I do know is that’s wife’s was not renewed automatically this year (she is my supp) and I had to call Amex to get it.

      • Simon Spanswick says:

        This happened with me a couple of years ago. I was told then that if the supplementary PP card had not been used, a renewal would not be issued, except on request.

        • Ok thanks both shall give them a call

        • That is possible. This was for a one-off flight from T2 on Aer Lingus where she wanted to use Plaza Premium because she dislikes the Aer Lingus lounge. I think every other flight she has done in the last year was BA.

  2. Hi, do u get free champagne in the BA lounges in T5? If so which champagne is it? Thanks.

    • Oliver says:


      Galleries Club – I don’t know but not a famous name
      Galleries First – Tattinger Prelude (I think) and Castelenau Rose
      CCR – LP Grand Siecle

    • Yes, still Taittinger (the £45 a bottle version) in Galleries First which is surprisingly impressive.

      • I was at the galleries lounge at LGW – Antoine de Castelnau Champagne is now in self service at the wine bar. Great improvement!

  3. Johnny5a says:

    Have you seen the opening times? They’re closed from 6 Aug to 31 August.

    • Which opening times? #confused

    • Arthur says:

      On it lists the opening hours under the heading :”Normal opening times”, followed immediately by a calendar saying “We are closed all day on” and listing every day in August. Without any further qualification.

      Thanks to helpful support staff at (who admitted that they too were confused when they looked it), I learned that the latter comment refers only to online bookings.

  4. Priority pass,lets you in to the new T5 aspire lounge, with one free guest and is for 3 hours.hours. BA lounge is for business and first class passengers.on my they do have shower facilities,they have the relax pods area,hot and cold food and drinks.the bliss spa are £20 for a 20 minute appointment,you can pay the fee of 39.99 to gain access as a walk in,there is also another card which admits entry as a leisure card and is a pay as you go option.the lounge has TV areas,and flight information screens,it has a good variety of food and drinks.

    • You need to be specific about WHICH Priority Pass you are talking about. We don’t all have PP via Amex even when we have the “full” PP version as available through the website – as per Rob’s explanation above. Standard full PP will still pay for a guest unless obtained via Amex.

  5. Absolute rip off of £39.99

    No hot food as advertised. Only stale sandwich and slice of cake!

    After entering and finding out there was no food as advertised I asked for a refund and I would leave, however the Manager Joe Olival refused. Now taking it up with my Credit Card company.

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