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Bits: Etihad cancels London A380’s, British Airways terminal changes tomorrow

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News in brief:

Etihad cancelling more London A380 departures

Much as I enjoy flying on Qatar Airways, it has been a bit of a lucky dip for the last few years as to what you end up flying.  A typical day out of London can see A380, Boeing 787, Boeing 777 and Airbus A330/340 aircraft in the mix.  Until the end of October, the A319 ‘all business class’ service is also there.

This wouldn’t matter as much if it wasn’t for the huge gap in seat product across aircraft.  Even then …. it wouldn’t matter much as long as you could be sure that the plane you booked is the plane you would get.  From what I can tell, Qatar has got more reliable on this over the last year.

Etihad, on the other hand, is getting worse.  Last time I wrote about Qatar’s timetable hijinks, I praised Etihad for ‘playing it straight’.  The plan, six months ago, was for Heathrow to be operated an ‘all A380’ service this Autumn.

One of the three services was then switched over. Last week, a second batch of services got changed.  Etihad has not told passengers about these changes – I only know because I use the excellent My Flights app which notifies me as soon as any change is made to any of my flights.

On the day I am flying to Abu Dhabi in December, the original line-up of A380, A380 and A380 is now a Boeing 777, an A380 and an A340, of all things.  Having flown it, I don’t rate First Class on the Boeing 777 much higher than the Business Class Suite on the A380 so these are major changes.

When I called Etihad, they were not willing to move me onto the A380 service five hours later, despite my Etihad Gold status.  Luckily – very luckily – the A380 service the following day did have one First Class reward seat so I have pushed my trip back 24 hours.  At least Etihad does not charge you for your first date change request.

I have incurred £105 in charges because I had to change the other three flights on my itinerary which were booked using Avios.   My luck is in, though, as I could at least get Avios seats on all three flights in the cabins I originally booked, despite travelling in just six weeks.

If you have an Etihad A380 trip booked, I recommend you double check your aircraft allocation.

Heathrow Terminal 3 forecourt

British Airways terminal changes from 14th October

Finally, a reminder of some BA terminal changes which take effect tomorrow.

The following routes are moving from Terminal 5 to Terminal 3:  Accra, Cape Town, Denver, Las Vegas, Miami, Nairobi, Phoenix and Vancouver.  No more Concorde Room for First Class passengers on those routes ….

Comments (48)

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  • JP says:

    I had the pleasure of the Etihad First Apartment over the weekend, it is so far ahead of any other F product that I have ever flown.

    With all the aircraft swaps out of LHR I did wonder if we were actually going to be flying on the A380, I could only build myself up to it after seeing it leave AUH on flight-radar. It did not help that we were getting an error when we tried to do on line check in, I later found out from Etihad Premium on Twitter that only Etihad issued tickets can use online check in (ours we AA stock)

    A lot of people are going to be very disappointed to find that they are not on the A380, it really has turned into an aircraft lottery.

  • Howard says:

    Thanks for this. We have Etihad 380 Abu Dhabi to London First next March. I need to check!!

  • Matthew says:

    I had both my outbound LHR to AUH and the return changed to A340 and B777 respectively from the A380 in F. (Guest seats booked with Etihad miles).

    Outbound – I called a few times to say how disappointed I was being switched and after speaking to an agent in the Manchester call centre (very helpful and understanding) they emailed another dept. and opened up a seat in F for me on the A380 a day after original flight. Great news. Had to call again to get it ticketed and change chauffeur booking but all sorted now.

    Inbound – only found out a few days ago via My Flights App and there happened to be 1 A380 gueatseat left 5hrs before my original flight so I called immediately to swap it for free.

    I have no status with etihad and it seems that it really depends on the agent you speak too.

    Good luck 🙂

  • Dev says:

    I actually do not mind the mixture of products on the 6 QR flights from LHR. As a single traveller, I can, with some accuracy and confidence, book the A380 and if I am travelling with the wife, I can book the b777 which is perfect for a couple. With children (planning ahead for now), I would actually prefer the b777 – 2x2x2.

    • Jason says:

      You’re thinking of having 4 kids and travelling in business…….ouch! 🙂

  • Howard says:

    I just checked on Etihad web site and its still the 380. I have the 2.30 am flight.

  • Andy says:

    When I try and use Myflights it won’t pick up my AAdvantage booked Etihad flights with either the AA booking reference or the Etihad one – any suggestions?

    • Andy says:

      Apologies, ignore this. I had put an email address is which mucks it up. Removed and its fine.

      • Alan says:

        Where did you remove your email address from? From what I found MyFlights wasn’t allowed to access AA bookings as AA had restricted 3rd party access?

  • Howard says:

    I have EY11 in March. Anyone have a guess if this flight might change?

  • xcalx says:

    Any news of plane swops for AUH-SYD ?

    We’re on the EY454 in April which is still showing as the 380. Will be more than gutted if this is changed as we have passed on the earlier (better timed) EY450 77W.

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