Curve card ‘pauses’ Amex functionality

(EDIT:  Curve has changed a lot since this article was published.  Please do not rely on the information here.  Instead, please click here to read our detailed 2020 Curve review, which includes a promo code for a free £5 credit when you sign up.)

Let’s keep Curve discussion here, please, to stop other threads getting clogged up.

I will do an analysis on this tomorrow.  My gut feeling in the short term is that – assuming you can easily spend £1,000 on Curve in the next three months (and £600 of that can be free ATM withdrawals linked to a Mastercard or Visa, earning points) – you might as well do that.

You will get the £35 credit, which if you have the basic card means you are in the same financial position as taking a refund, and you still have the Curve card for overseas use (if you don’t have a 0% card) and ATM use and for places where it is treated as a debit card.

And, of course, if you take a refund you would need to pay £35 again later if / when Amex functionality returns. If you have the premium version, the maths is different and you may find the full refund better than a £50 credit.

It is always fun and games working with start-ups ….

The email:

I’m Shachar, the CEO of Curve. Today we’ve got some disappointing news. American Express have asked us to pause their functionality with Curve – which means you will not be able to use your Curve card with your Amex for the time being. This begins at midday on May 31st UK time – you’ll shortly receive another email with practical details of what will happen when we pause the American Express functionality – your Curve will continue to work with Mastercard and Visa.

American Express want to ensure there is a seamless customer support process for their Members when using their Card with Curve. We’re continuing discussions with their management, and hope that American Express decide to come back to Curve soon.

We’re continuing to build something big at Curve. The first ever platform to connect you to your everything money – transforming the way you handle your finances, bringing value and saving you time and money. We’re already connecting up all your bank cards, tracking your expenses in real time and saving you money with zero FX fees when you travel. This is just the beginning – we’re working hard on future features such as the ability to move charges between funding cards after you’ve paid, bespoke loyalty rewards and cash-backs, peer-to peer payments and much more.

As a big thank you for being one of Curve’s early adopters we are giving Blue card members £35 and Black card members £50 worth of Curve Points if you spend a total of £1000 over the next three months. You’ll be able to spend your Curve Points at any merchant that accepts Mastercard using your Curve. Please see our FAQs for further details.

We hope you choose to stay with us to continue the exciting journey we’ve begun together. Please write to me directly at [email protected] – I’m happy to answer any questions you might have.

I’ll keep you updated.

Yours,

Shachar Bialick

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