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New British Airways and oneworld arrivals lounge opens in Heathrow Terminal 3

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The American Airlines arrivals lounge in Heathrow Terminal 3 has reopened after a five month refurbishment.  Whilst AA branded, this is also the arrivals lounge used by British Airways long haul flights into Terminal 3 as well as all Qantas and Cathay Pacific flights.

The lounge features an impressive 29 shower suites, stocked with C.O. Bigelow toiletries.  A valet service is also available to help with clothes pressing.

It is, interestingly, the only American Airlines arrivals lounge anywhere in the world.

American Airlines Heathrow Arrivals Lounge t3

The catering has been outsourced to Rhubarb, best know for event catering at outlets such as the Royal Albert Hall.  According to the AA publicity:

Now offering champagne and Bucks Fizz

Upgrading the breakfast buffet to include made to order smoothies and omelets, pastries, pancakes and porridge

Features a new a la carte menu option

Introducing a lunch service including a buffet, artisan breads, a British cheese board and seasonal dishes

New buffet options will be offered every four weeks, and the a la carte menu will change every three weeks

American Airlines Heathrow Arrivals Lounge t3 2

Access rules are NOT the same as for airside lounges.

In order to get access, you will need to have arrived on a First or Business Class ticket on a oneworld airline or have British Airways Gold status or a oneworld equivalent.  A British Airways Silver card will not do the job unfortunately.

The lounge will be open from 5am to 3.30pm.

American Airlines Heathrow Arrivals Lounge t3 3

Next up is the reopening of the Cathay Pacific airside lounge in Terminal 3 which is now expected in very early September.  

Accessible to British Airways status card holders, this will be managed by Plaza Premium following the refurbishment.  The new year will see the impressive new Qantas lounge which I wrote about here.  Both of these will make a pleasant change to the British Airways Terminal 3 lounges.


Getting airport lounge access for free from a credit card

How to get FREE airport lounge access via UK credit cards (February 2024)

Here are the four options to get FREE airport lounge access via a UK credit card.

The Platinum Card from American Express comes with two free Priority Pass cards, one for you and one for a supplementary cardholder. Each card admits two so a family of four gets in free. You get access to all 1,300 lounges in the Priority Pass network – search it here.

You also get access to Eurostar, Lufthansa and Delta Air Lines lounges.  Our American Express Platinum review is here. You can apply here.

The Platinum Card from American Express

40,000 bonus points and a huge range of valuable benefits – for a fee Read our full review

If you have a small business, consider American Express Business Platinum instead.

American Express Business Platinum

Crazy 120,000 points bonus (to 9th April) and an annual £200 Amex Travel credit Read our full review

American Express Preferred Rewards Gold is FREE for the first year. It comes with a Priority Pass card loaded with four free visits to any Priority Pass lounge – see the list here.

Additional lounge visits are charged at £24.  You get four more free visits for every year you keep the card.  

There is no annual fee for Amex Gold in Year 1 and you get a 20,000 points sign-up bonus.  Full details are in our American Express Preferred Rewards Gold review here.

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & four airport lounge passes Read our full review

HSBC Premier World Elite Mastercard gets you get a free Priority Pass card, allowing you access to the Priority Pass network.  Guests are charged at £24 although it may be cheaper to pay £60 for a supplementary credit card for your partner.

The card has a fee of £195 and there are strict financial requirements to become a HSBC Premier customer.  Full details are in my HSBC Premier World Elite Mastercard review.

HSBC Premier World Elite Mastercard

A huge bonus, but only available to HSBC Premier clients Read our full review

PS. You can find all of HfP’s UK airport lounge reviews – and we’ve been to most of them – indexed here.

Comments (28)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Nathan says:

    O/T flying from CDG T2E tomorrow, is it linked to the other 2 terminals so I can use my priority pass for lounges in 2A and 2D? Thanks.

  • Neil says:

    I’m landing tomorrow on BA246 in to terminal 5. Can anyone let me know if they’ve had any difficultly getting in to the lounge after changing terminals. I have 4 hours to kill before my meeting in the city and would love to freshen up. Cheers,

  • Jeremy Holden says:

    Customers who can access the lounge when arriving on a same-day flight:*

    ◾First, Business Class, oneworld®EmeraldSM and British Airways Premier customers on long-haul international flights marketed and operated by British Airways.

    ◾First and Business Class customers on long-haul international flights marketed and operated by Qantas, or marketed by British Airways and operated by Qantas, or marketed by Qantas and operated by British Airways.

    ◾First and Business Class customers on long-haul international flights marketed and operated by Cathay Pacific.

    What is a British Airways premier customer?

    • Alan says:

      Top level BA status, awarded by the Board – not really to do with flying, more commercial/PR value to BA!

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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