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Avios dropping Eurostar redemptions – what are the alternatives for free tickets?

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On Thursday I wrote about how, from January 1st, you will no longer be able to earn or redeem Avios points when booking a package holiday via avios.com.

The changes to avios.com redemptions on January 1st actually go a little deeper.  You will also not be able to redeem for:

In general, these are not a great loss.  Avios was basically buying tickets for you and charging 0.5p to 0.6p per point.  They were poorer deals than redeeming for flights.

Let’s take a look at using Avios and Amex Membership Rewards points for Eurostar tickets.  Parts of this article are based on a piece written by Nick Burch for HFP back in 2013, for which I am grateful.

Eurostar

You still have six weeks to book a ticket using Avios.  When booking with avios.com, you have to book a return starting from the UK. It can be a mixed class booking (Standard Premier one way, Standard the other) if you want.

The cost per Avios varies largely with the cash price for the tickets.  When we looked at this back in 2013, you were getting roughly 0.55p – 0.6p per Avios point.  A ‘cash and Avios’ booking, when you can get up to around 0.9p per Avios, was a better deal.

One way of getting a better deal was using the ‘2 for 1’ voucher which came with the Lloyds Premier Avios credit card.  This card is no longer available to new applicants.

Eurostar 4

How else can you get free Eurostar tickets?

Luckily there are still two options open to you if you want free Eurostar tickets.  Both involve using American Express Membership Rewards points.

Without wishing to state the obvious, there are no taxes or charges on Eurostar redemptions.  Free means free. 

Option 1: Transferring Amex points to Eurostar Frequent Traveller

Eurostar Frequent Traveller is the core Eurostar loyalty scheme, not to be confused with Eurostar Plus Points which is aimed at occasional leisure travellers.

Eurostar Frequent Traveller comes with a barrier to entry – you cannot sign up unless you have taken a Eurostar trip costing at least £250.  However, there is a way around this.  American Express will open a Eurostar Frequent Traveller account for you if you attempt to link your Membership Rewards account.  I did this back in 2013 and it worked perfectly.

Availability with Eurostar Frequent Traveller is generally pretty good, even fairly last minute.  A reader recently told me that, as long as there are physically seats left for sale, he can usually book himself on at very short notice.  I made two redemptions in 2016 – I got the exact trains I wanted on one and only had to move my preferred time by 1 hour to book the second one.

To Paris or Brussels, a one-way in Standard Class is 450 points, a one-way in Standard Premier is 900, and a one-way in Business Premier is 1,250. Further afield, a one-way to the Alps or Avignon / Lyon / Marseille starts at 500 points in Standard which is excellent value given the distance.

The transfer rate in from Amex MR points is 15 Membership Rewards to one Eurostar Frequent Traveller point, so for the 450 points for a one-way single in Standard class you need 6,750 American Express points.  Full details are here – search for ‘Eurostar’.

Tickets can be booked as singles or returns (twice the price), in any of the three classes.  This has one benefit over redeeming via avios.com which does NOT allow one way tickets.

In July 2016, I booked a one way Standard Premier back from Paris.  This required 900 points.  I already had 200 points in my account from a trip two years ago so I transferred (700 x 15) 10,500 American Express points across.  These arrived in three days.

The cost of my ticket for cash, booked two months in advance, would have been £100.  I therefore received just under 1p per Membership Rewards point.   Had I not had 200 points already in my account, it would have needed (900 x 15 =) 13,500 points which would have been 0.74p per Amex point.  This is not bad at all.

Redemptions via Eurostar Frequent Traveller are also semi-flexible which allows you to change the date or time of travel.  This is NOT the case with a redemption via avios.com or booked directly via American Express Membership Rewards points.

Eurostar 350

Option 2: Redeem Membership Rewards points directly via American Express

You don’t necessarily need to transfer your Membership Rewards points to Avios or Eurostar Frequent Traveller. Amex is able to book Standard class returns for youSee here for details on the Membership Rewards website and search for ‘Eurostar’.

The rate is 15,000 MR points for a Standard class return or 30,000 Amex points for a Standard Premier return.  Business Premier is not available.

This offers a slightly more expensive route than the Eurostar Frequent Traveller one, which requires 13,500 Amex points for Standard or 27,000 Membership Rewards points for Standard Premier.  There seems little logic in letting Amex book for you directly.

There are other negatives:

You must book 14 days before travel

One-way trips are not allowed

Mixed class bookings are not allowed

You can only book into the cheapest fare buckets. Once the cash price is more than about £50 one way in Standard class or £100 one way in Standard Premier, you can no longer book onto that service with your Membership Rewards points.

If you really do want to book directly from your American Express Membership Rewards points, first use the Eurostar website to find return services available at the cheap starting prices.

You first need to ring up Eurostar on a special number (given in the Membership Rewards website), and tell them that you want to make a booking using American Express Membership Rewards points. They’ll help you find a suitable cheap train, will make the booking, and will give you a reservation confirmation number.

With that half done, you then need to ring up American Express. Tell them your Eurostar reservation number and dates of travel, and they will deduct the points then confirm your booking.

There is little logic to going through this process, however, when you can book via Eurostar Frequent Traveller instead.  It will only become relevant if Eurostar removes the ability of American Express to open accounts for cardholders without having already travelled.

Conclusion

Whilst it is always a shame to lose a redemption option, the disappearance of Eurostar from the avios.com redemption options is not a major loss.  Amex Membership Rewards points offer an equally generous way of getting free tickets, with the added benefit of being able to book one-way tickets and – if you book via Eurostar Frequent Traveller – being able to change the time or date of your train after booking.

(Want to earn more Avios?  Click here to visit our home page for the latest articles on earning and spending your Avios points and click here to see how to earn more Avios from current offers and promotions.)

Comments (47)

  • Miles says:

    O/T. Home insurance renewal now due. Anyone know if Tesco have any new codes (or whether ones from earlier this year still work)? Thanks.

    • Rob says:

      Nope, no Tesco Bank offer at the moment unfortunately.

      • Miles says:

        Thanks for letting me know. Bad timing!

      • the real harry says:

        you should look at the whole market

        it suits our needs to build up cashflow at the moment

        Tesco Bank is offering interest free credit cards (ie purchase cards) where you don’t pay interest for 28 months

        we’ve both applied and got £20K of free credit

        not too many points – I guess 1 per £8 – but loads of cashflow

        so we have to pay the minimum amt each month but get £20K of cashflow

        • the real harry says:

          Virgin offering 30 months interest free on purchases

        • the real harry says:

          which means we stick another £40K in my wife’s pension this year, can’t see this tax advantage lasting much longer so you should all be doing it 🙂

  • Clive says:

    OT: there’s speculation APD will be cut this week – do airlines refund this if flights booked but not yet taken?

    • Rob says:

      Yes it would, but BA will almost certainly only pay it on request as they did when kids APD was scrapped.

  • Omar says:

    slightly OT but yday i travelled business to Paris and when booked through the company site there was no way to add a points plus or frequent flyer number to the tickets. How do I go about obtaining points / if at all possible? Seems ludicrous not to try if you earn 1250 which is effectively a free standard return to paris! thanks

    • Rob says:

      I think you can join up and retrospectively credit a trip you’ve taken.

    • Genghis says:

      There should be a settings tab on your corporate travel agent website which allows you to put in your FF details. It was like that for me with HRG previously and Hillgate now.

  • ZP says:

    Off topic, I was on the phone earlier to Avios, hoping to purchase DLP tickets. The gentleman on the phone said they stopped this service only last week. Quick search of their website and there’s no mention of this. Have you heard about this Rob?

    • Rob says:

      No, not heard. I know they are stopping DLP hotels from 1st January.

      On the upside, this was a sh*tty redemption because of how it works. We did it, I know. They don’t send you tickets, they send a paper voucher. We had to queue for 45 minutes at DLP to exchange the voucher for tickets BEFORE joining another long just to get in the door!

  • graham says:

    absolutely disgraceful. with just a month’s notice. Avios obviously don’t give a damn about their loyal users.