Maximise your Avios, air miles and hotel points

LAST CALL: bmi Diamond Club closes WEDNESDAY. Got any unclaimed miles?

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Long term readers of Head for Points will have lived through the acquisition of bmi British Midland (as was) by British Airways and the integration of Diamond Club into British Airways Executive Club.

If you were not taking your frequent flyer miles so seriously a couple of years ago, it is possible that you may have had some BMI miles which you had forgotten about or which you assumed had expired.

This is not the case.  They were frozen and are still accessible using your old Diamond Club credentials at www.diamondclub.org

Wednesday 30th November is the last day to move miles from Diamond Club across to British Airways Executive Club.  Please do one last check to ensure your family accounts are empty!

I know what you’re thinking – “Rob, do you seriously think that I would have forgotten about Diamond Club miles in one of my accounts?”

And yet, I originally started this campaign in the Summer because I got this email:

I used to have the old BMI Diamond Card but forgot about it, and all the points I had. It turned out that I had a balance of over 40000 BMI points which I could convert to Avios. I was under the impression that these points were to be expired as I had not used the account in five years, and I thought the scheme had closed! 

I first wrote about this back in August.  This is what turned up in the comments section that day:

Not as exciting as your emailer, but I’m now 300 avios better off!

I’m 50 Avios better off! Every little help

I was sure mine had automatically transferred, but I logged in and I’m 3,000 points better off now!

Thanks for the reminder about BMI Diamond Club. I’d transferred about 250K miles a few years ago after the acquisition but was still using the credit card. Just found another 65,000 logging in today!

So glad I read this post, I’m now 27,500 avios points better off! Thanks

When I log in to the diamond club website it does show that I have quite a few thousnad miles.

So …. there do seem to be quite a lot of people out there who unknowingly still have some Diamond Club miles sitting around.  You only have a few days to ensure that you don’t lose any points you may have forgotten about.

If you think that you may have once had a bmi Diamond Club account and have a record of your account number somewhere, it is worth taking a look at diamondclub.org to see what is there.  Any balance can be moved to BA via ‘Combine My Avios’.

(Want to earn more Avios?  Click here to visit our home page for the latest articles on earning and spending your Avios points and click here to see how to earn more Avios from current offers and promotions.)

Comments (35)

  • Alex W says:

    Rob you could get a sales job with one of those PPI companies!

  • M101 says:

    If you transferred your BMI points in October, check your balance again! I had additional points posted in November from purchases between 28th – 30th September. You may have more points left to transfer!

  • Rob says:

    Slightly OT, but it seems I am not getting the sign up bonus for my recently LH application, in line with the rules. I have had the card before – twice – but it has been at least 2 years since I last cancelled it so I thought it might slip through.

    No bonus posted with first month spend though …..

    • James67 says:

      IME they have often, but not always, delayed posting bonuses until the second statement after reaching qualifying spend. I always presumed this was a precaution against people qualifying and cancelling but that would only delay the inevitable by a month if that were peoples intention. If you don’t get the bonus next month there would be no harm in expressing your displeasure. After all, you have been a good long term customer and they failed to recognise this with your DC offer. I have always had the feeling there are two levels of CS at MBNA, if you can get an issue elevated to the higher level they seem much more efficient and customer-focussed. With HFP you probably drive a lot of business their way so the way I see it, they owe you.

      • Alan says:

        Definitely – especially as they should make it more explicit at time of application if you’re not going to receive it.

  • RICHARD says:

    Rob – Is there a phone number for them as I can’t seem to reset my password…

  • Serena says:

    I kept on getting kicked out of the BMI Diamond Club website – didn’t like my first name (but did like “S” as a first name) and there aren’t easy ways to talk to them. Then in the vortex of “new password/don’t like my details”. I’d previously given up at this point.

    I did, however, call BA bronze club and they found 2,400 avios and transferred them over to me immediately. No idea that I had those! One happy HFP reader. Thanks Raffles.

  • Serena says:

    Just an addendum to my post above. I’ve not used the BMI card or had any flights with them for more than about 10 years. I’ve not logged in or done anything to keep them live in that time. It is definitely worth calling BAEC with your Diamond Club number just in case.

  • Serena says:

    Further to my posts above – having been told verbally over the phone that there would be 2.4k points transferred, I have subsequently received an email from BA saying that they are not able to transfer the points due to inactivity on the BMI account for 2 years.

    Very, very disappointing to be told one thing by BA on the phone and then hear this some time later. Anyone else with these experiences?