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Hotels have started adding ‘resort fees’ in New York

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If you’ve ever stayed in Las Vegas or at a US beach resort, you have probably been subjected to ‘resort fees’.

These are, without a doubt, the biggest scam in the hotel business day.  If they weren’t a scam, they wouldn’t have been banned in pretty much everywhere else in the world.

They are a hidden fee – hidden to the extent they are not included in the price shown when searching for a hotel although they are disclosed later – covering, well, nothing in particular.

A typical example would be a $39 per day ‘resort fee’ to cover ‘use of the hotel pool’, internet, local phone calls and some water in your room.  These are all things you would expect to be included in your room rate, and you cannot refuse to pay the fee if you don’t use any of the ‘benefits’ listed.

This Wikipedia article is a good primer on the topic.

A reader recently told me that he had been hit for a ‘resort fee’ in New York.  I found this hard to believe but a bit of research pulled up this article.

One of the New York hotels with a ‘resort fee’ is the Crowne Plaza Times Square.  A quick search for 25th January showed a room available for $135.  This is the number that is used if you rank hotels by price on the IHG website or a third party site like Expedia.

Click ‘rate details’ though and it turns out that a $30 per night ‘resort / service fee’ is added mainly for wi-fi – which should be free to all guests signed up with IHG Rewards Club anyway.

Your $135 headline price becomes, with taxes, $188 per night.  Quite a difference …..


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Comments (84)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • N says:

    OT – any idea what time ba will publish their strike contingency plans?

  • Mike says:

    I’ve been looking at hotels in Miami for Easter and it’s at epidemic proportions there. Hotels are expensive in Miami at the best of times but this resort fee is an outrage. Some of the hotels are charging $50 a day to cover wifi, chairs on the beach, beach towels and water. Ryanair without the wings.

    • Leo says:

      We paid a resort fee in South Beach which included the use of beach chairs, towels etc. Certainly some of the beach services there are run by third parties so you would have to pay to use them if not included in the resort fee anyway etc. I didn’t feel so bad about this and used the beach chairs accordingly – dawn till dusk! In Key West we paid a completely spurious resort fee where you got nothing above what I would have expected to have been included anyway. And we paid separately to use beach loungers!

  • BASilverflyer says:

    I bagged one of the €640 J returns from AMS to HND in the QR sale. Raffles, was that an error fare or a genuine deal? Different bloggers have different views–what are the chances of this getting cancelled, when I can I safely book my positioning flights and hotels in Tokyo?

    • Rob says:

      Doesn’t seem to be an error – the very fact that it was running from Brussels and Amsterdam (both cities in small countries where Qatar is struggling to fill big aircraft) makes it look genuine.

      My only surprise is that it was Tokyo which is a high yield destination due to capacity constraints at the airport.

  • Colin JE says:

    I ended up paying $20 a day at The Hudson (ghastly) in NY two years ago. It was only after a day or so that we found out it included a $10 credit in the bar every day plus wifi. Never mentioned on check in and you only got the bar credit if you charged drunks to your room.
    There was even another ‘tax’ levied on top, because they were near a conference centre.
    I think they should outlaw these fees. Or at least should require them to be included in the main quoted price.

  • Jake says:

    Only a small % of New York hotels currently charge resort fees so they’re easily avoidable. Cities like Las Vegas, it’s a different story!

    OTA sites such as Expedia & Hotels.com are very clear. Booking.com has a nasty habit of excluding all local taxes to make their rates appear cheaper so be extra careful if you’re booking through them.

  • Anna says:

    You could run a mini competition to name and shame the hotel with the highest resort fee! At the moment my Kimpton offering is ahead – but be assured we will be on those hobie cats and paddle boards all day long, getting the most out of our $60!

  • PaulW says:

    Hmm I have a BA holiday booking that includes room only at that very same NW Crown Plazza Rob. I have a voucher for the stay – are they still going to try and scam me for this I wonder?

  • Christian says:

    The Row Hotel in Times Square does it too. It was something like $22 a night. It’s purely so they can undercut the competition on comparison websites. Total cheek. I won’t stay there again because of it. Once bitten and all that.

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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